MICHELLE KONSTANTELLIS
Eastchester
Summary
With 10+ years of experience in Customer Service I hope to perfect the skill even more for I see it as always being one of the main characteristics of any jobs I may have in the future. I enjoy making clients/customers happy. The animal and tech filled are the two fastest growing fields in the industry right now. I have got my foot in the animal industry and now I want to try the tech world. I have had Apple products all my life and want to have the ability to educate and change others minds when it comes to the Apple iPhone.
Overview
18
18
years of professional experience
Work History
Veterinary Technician
Petchester Vets
02.2024 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Manager
Five Points Pet Resort
08.2020 - 10.2023
- Company Overview: (910.904.5787)
- As a manager and my past positions, I have honed in my communication skills though years of experience in verbal and written communication with clients, vendors and team members. Always working to keep communication throughout the building.
- Most recently, I have demonstrated strong leadership skills in managing a team of Animal Caretakers, Pet Groomers, and administrative staff. Of course, along with anywhere from 40-130 Dogs mixed in, often by myself. Along with supervising daily office operations. I have experience in providing guidance and support to staff, setting performance expectations, providing feedback, and addressing issues as they arrive.
- (910.904.5787)
Housemaid
Cleaning in the Pines
09.2021 - 02.2022
- Company Overview: (910.215.7173)
- (910.215.7173)
Vet Assistant
Banfield Animal Hospital
04.2014 - 07.2016
- Company Overview: (910.864.1337)
- (910.864.1337)
Server and Seasonal Jobs
Papa John’s/ BestBuy
01.2007 - 01.2013
- Positions included: Papa Johns Pizza, Kickback Jacks, Applebee's, Mellow Mushroom and seasonal BestBuy
Education
High School Diploma -
Jack Britt High School
Associate of Science - Vet Tech
Penn Foster Career School
Scranton, PA06-2025
Skills
- Problem-solving
- Active listening
- Attention to details
- Efficient multi-tasker
About Me - Hobbies
- Working on my farm with my numerous animals
- Horseback riding
- Reading
- Crafting
- Knitting/crocheting
Leadership Experience
Demonstrated strong leadership skills in managing a team of Animal Caretakers, Pet Groomers, and administrative staff, along with supervising daily office operations.
Timeline
Veterinary Technician
Petchester Vets
02.2024 - Current
Housemaid
Cleaning in the Pines
09.2021 - 02.2022
Manager
Five Points Pet Resort
08.2020 - 10.2023
Vet Assistant
Banfield Animal Hospital
04.2014 - 07.2016
Server and Seasonal Jobs
Papa John’s/ BestBuy
01.2007 - 01.2013
High School Diploma -
Jack Britt High School
Associate of Science - Vet Tech
Penn Foster Career School
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