Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

MICHELLE LACHANCE

Waukesha,WI

Summary

Qualified Medication Technician offering over 10 years in the healthcare field seeking Phlebotomy Technician career. Dedicated to maintaining detailed records of drug name, dose and time of administration as well as reactions or side effects for recordkeeping. Kind and compassionate when interacting with patients.

Overview

17
17
years of professional experience

Work History

Bartender

Cue Club of Wisconsin
07.2025 - Current
  • Collaborated with kitchen staff to coordinate timely service during peak hours, improving overall efficiency.
  • Developed strong relationships with regular patrons, fostering loyalty and enhancing community engagement.
  • Crafted a diverse range of cocktails and beverages, ensuring high-quality standards and customer satisfaction.

Bartender

Escape Chambers
06.2025 - Current
  • Crafted a diverse range of cocktails and beverages, ensuring high-quality standards.
  • Trained and mentored new bartenders on drink preparation techniques and customer service excellence.
  • Implemented creative drink specials that enhanced customer experience and increased repeat business.

Bartender

Hannon's
08.2023 - 08.2025
  • Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes.
  • Verified legal drinking age of patrons through stringent ID checks.
  • Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders.
  • Crafted beverages from well, top-shelf and specialty spirits according to menu recipes or patron requests.

Medication Technician

Crossroads
02.2015 - 03.2021
  • Stored medication safely to prevent unauthorized access and theft.
  • Maintained clean and organized medication cart and medication room to quickly locate and administer required medication while supervising 2 Certified Nurse Aides and 20 patients.
  • Inspected and cleaned equipment regularly for maximum patient safety.
  • Checked blood sugars, vital signs, and assisted with any daily care needed for residents.
  • Reported to Registered Nurses and Doctors of any changes in condition at all times.

Certified Nurse Aide

River Hills Nursing Home
03.2009 - 12.2014
  • Documented patient care services by charting in patient records accurately.
  • Liaised between patients, families, and healthcare professionals to ensure effective communication.
  • Collected specimens such as blood, urine, or stool for laboratory testing.
  • Documented and reported to nurses patient behavior observations, complaints, or physical symptoms.
  • Recorded vitals to monitor patient condition.
  • Helped patients with daily living requirements by bathing, dressing, and assisting with mobility needs.

Education

Nursing

Waukesha County Technical College
Pewaukee, WI
06-2027

Phlebotomy Technician - Phlebotomy

Northwest Phlebotomy School
Madison, WI
09-2025

Medication Technician - undefined

Waukesha County Technical College
06.2020

Skills

  • Calm under stress
  • Patient relations
  • Nursing assistance
  • Medication administration
  • Adaptability and flexibility

Timeline

Bartender

Cue Club of Wisconsin
07.2025 - Current

Bartender

Escape Chambers
06.2025 - Current

Bartender

Hannon's
08.2023 - 08.2025

Medication Technician

Crossroads
02.2015 - 03.2021

Certified Nurse Aide

River Hills Nursing Home
03.2009 - 12.2014

Medication Technician - undefined

Waukesha County Technical College

Nursing

Waukesha County Technical College

Phlebotomy Technician - Phlebotomy

Northwest Phlebotomy School

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MICHELLE LACHANCE