Michelle LaGrone
Ellijay,GA
Summary
Objective: To leverage my passion for event planning and sales, along with my expertise in creating memorable experiences, to excel as an Event Wedding and Event Sales Representative. Dedicated to promoting and selling amenities that enhance celebrations, I aim to create unforgettable moments for clients while exceeding sales targets and ensuring exceptional customer satisfaction.
Overview
34
34
years of professional experience
Work History
Weight Loss Consultant
Metabolic Weight Loss
05.2020 - 07.2023
- Sold weight loss program and supplements tailored to client weight loss needs.
- Promoted long-term success by equipping clients with effective coping mechanisms for managing stress without turning to food for comfort.
- Followed up with clients to answer questions and close sales.
- Collaborated with healthcare professionals to address any underlying medical issues contributing to clients'' weight struggles.
- Created and organized client charts, managed filing system and submitted reports.
- Counseled and coached clients during visits to offer solutions and support.
- Offered emotional support and motivation throughout the weight loss journey, celebrating milestones while encouraging perseverance during setbacks.
- Compiled sales and service reports for management review.
- Organized engaging events such as cooking demonstrations or local gym partnerships that provided additional value for the clientele base.
- Led enrollment calls to book appointments in scheduling system with prospects.
- Maintained up-to-date knowledge on the latest trends, research, and best practices in the weight loss industry by attending training sessions, workshops, and conferences.
- Expanded business opportunities through effective networking with local community organizations and health-conscious businesses.
- Met with clients individually to discuss weight loss, nutrition and lifestyle changes.
Wedding Event Coordinator
Hard Rock Hotel
10.2017 - 02.2020
- Negotiated contracts with vendors, securing favorable terms and conditions for clients.
- Developed tailored wedding packages to meet diverse client needs, resulting in increased bookings.
- Conducted thorough venue inspections, ensuring optimal alignment with client preferences and requirements.
- Delivered personalized attention to each couple, fostering trust and confidence in our services.
- Coordinated timelines and schedules for all parties involved, streamlining communication and reducing stress on the wedding day.
Wedding Planner Assistant
Elite Events
05.2010 - 09.2017
- Streamlined communication between vendors and clients by effectively managing timelines and schedules.
- Enhanced client satisfaction by providing exceptional wedding planning assistance and support.
- Ensured accurate invoicing based on finalized contracts; tracked payments received to maintain accurate financial records.
- Supported the development of unique wedding concepts through extensive research on industry trends and innovations.
- Aided in venue selection by conducting site visits and providing detailed evaluations for client consideration.
- Participated in industry conferences or workshops to stay current with best practices in event planning while expanding professional network connections.
- Supported marketing initiatives by creating engaging social media content showcasing past weddings and planning expertise.
- Helped bridal couple select wedding decorations and floral arrangements, menus and music.
- Established and managed communications with vendors, confirming service and supply delivery.
- Drafted wedding contracts and other documentation for review with clients and to obtain signatures.
Realtor
Watson Realty Corporation
01.2003 - 10.2010
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Event Sales Manager
Riverwalk Cruise Lines
01.1990 - 01.2008
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Generated leads through networking at industry events and trade shows, contributing to an increased new business pipeline.
- Evaluated post-event feedback provided by clients in order to identify areas for improvement, enhancing the overall quality of services offered.
- Consistently achieved monthly sales targets by diligently managing pipelines and effectively addressing client concerns during negotiations.
Vice President of Client Services
Teleperformance USA
12.1989 - 01.2003
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Education
Associate of Science - Computer And Information Sciences
Daytona State College
Daytona Beach, FL09.1997
Skills
- Client Relationship Building
- Vendor coordination
- Customer Engagement
- Brand Awareness
- Social Media Marketing
- Cold-calling
- Client acquisition
Timeline
Weight Loss Consultant
Metabolic Weight Loss
05.2020 - 07.2023
Wedding Event Coordinator
Hard Rock Hotel
10.2017 - 02.2020
Wedding Planner Assistant
Elite Events
05.2010 - 09.2017
Realtor
Watson Realty Corporation
01.2003 - 10.2010
Event Sales Manager
Riverwalk Cruise Lines
01.1990 - 01.2008
Vice President of Client Services
Teleperformance USA
12.1989 - 01.2003
Associate of Science - Computer And Information Sciences
Daytona State College