MICHELLE LANCHEROS
Orlando,FL
Overview
1
1
Certification
7
7
years of professional experience
Work History
AUTOMOTIVE SALES CONSULTANT
CENTRAL FLORIDA TOYOTA
08.2026 - Current
- Managed sales cycle from initial contact through needs assessment, product presentation, negotiation, and closing to enhance customer engagement.
- Presented product details, pricing, and financing options, addressing objections to facilitate informed buying decisions.
- Built customer rapport by identifying needs, reviewing budgets, and suggesting solutions matched to preferences.
- Nurtured leads by following up with prospects via phone, text, and CRM tools to maintain momentum in the sales process.
LEASING CONSULTANT
BAINBRIDGE
10.2025 - 08.2026
- Converted prospects into residents through strong sales techniques and consistent follow-up.
- Managed lease applications and negotiations, ensuring accuracy and detail-oriented processes.
- Conducted high-rise property tours, showcasing premium features to influence leasing decisions.
- Established lasting client relationships through responsive, high-quality service delivery.
REAL ESTATE AGENT
KELLER WILLIAMS CLASSIC REALTY
08.2024 - 10.2025
- Developed relationships with potential buyers and sellers, generating leads for property transactions.
- Networked with real estate agents and industry professionals to expand referral sources and market presence.
- Research market conditions and trends to advise clients on the best strategies on buying and selling homes.
- Attended weekly industry classes to deepen understanding of real estate market trends and strategies. on a weekly basis to stay abreast of the market, sales strategies, effective promotions, and advertising.
TIMESHARE SALES REPRESENTATIVE
WESTGATE RESORTS
06.2022 - 07.2024
- Conducted timed iPad presentations highlighting features and benefits of timeshare units, incorporating client survey feedback to tailor offerings.
- Provided friendly, positive customer service to prospective clients in fast-paced environment, enhancing overall client experience.
- Built strong client relationships through attentive service and consistent support that maintained high satisfaction.
- Collaborated with teams to facilitate ownership transfers, ensuring compliance with legal and financial requirements.
IN HOUSE ADMIN STAFF
WESTGATE RESORTS
11.2019 - 06.2022
- Ensured positive guest experiences through attentive service and responsive support.
- Handled guest questions, concerns, and requests promptly with professional communication, enhancing guest relations.
- Accurate cash and credit handling supported reliable records and clean daily balancing.
- Coordinated cross-department efforts to resolve issues, contributing to consistent guest satisfaction.
Education
High School Diploma -
Skills
- Negotiation & Objection Handling
- Customer service and relationship management
- Property tours
- Effective communication and presentation
- Time management
- Team collaboration and independence
- Bilingual in Spanish and English
Certification
- Licensed Real Estate Agent, 2021.
Timeline
AUTOMOTIVE SALES CONSULTANT
CENTRAL FLORIDA TOYOTA
08.2026 - Current
LEASING CONSULTANT
BAINBRIDGE
10.2025 - 08.2026
REAL ESTATE AGENT
KELLER WILLIAMS CLASSIC REALTY
08.2024 - 10.2025
TIMESHARE SALES REPRESENTATIVE
WESTGATE RESORTS
06.2022 - 07.2024
IN HOUSE ADMIN STAFF
WESTGATE RESORTS
11.2019 - 06.2022