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Michelle Lanier Powell
Metairie,United States
Work Preference
Summary
Technical Writer with extensive experience in document system management, producing complex documentation, and participating in project management. Committed to fast turn around and accurate writing. Adept at writing instruction manuals and updating publications. Strong capabilities in copywriting, strategic concepting, and developing effective calls to action across various media.
Overview
23
23
years of professional experience
Work History
Technical Writer
nLogic/Boeing/NASA
07.2022 - 03.2023
- Create, edit/update standard operating procedures, Manufacturing Assembly Object (MAO documents)
- Determine if document requires ITAR or EAR statements
- Craft communication pieces for diverse marketing channels, including digital and print, leveraging strategic concepts.
Technical Writer
nLogic/Boeing/NASA
07.2022 - 03.2023
- Create, edit/update standard operating procedures, Manufacturing Assembly Object (MAO documents)
- Determine if document requires ITAR or EAR statements
- Craft communication pieces for diverse marketing channels, including digital and print, leveraging strategic concepts.
Technical Writer
Sewerage and Water Board of New Orleans/Major Services, Inc.
12.2021 - 07.2022
- Create and update Information Systems policies
- Track policies through approval process
- Integrate policies with SANS.org and NIST information
- Develop strategic campaign ideas to enhance policy communication.
Technical Writer
Sewerage and Water Board of New Orleans/Major Services, Inc.
12.2021 - 07.2022
- Create and update Information Systems policies
- Track policies through approval process
- Integrate policies with SANS.org and NIST information
- Develop strategic campaign ideas to enhance policy communication.
Technical Writer
POOLCORP
10.2008 - 10.2013
- Maintained database to assign and track document numbers for a Fortune 1000 company.
- Wrote Software User Manuals, updated and maintained validation of departmental Policies and Procedures to ensure SOX compliance.
- Assisted in migration of entire company from SharePoint 2007 to SharePoint 2010.
- Used Visio to create/edit flow charts, org charts, room/wiring diagrams, enhancing documentation clarity for user understanding.
Technical Writer
POOLCORP
10.2008 - 10.2013
- Maintained database to assign and track document numbers for a Fortune 1000 company.
- Wrote Software User Manuals, updated and maintained validation of departmental Policies and Procedures to ensure SOX compliance.
- Assisted in migration of entire company from SharePoint 2007 to SharePoint 2010.
- Used Visio to create/edit flow charts, org charts, room/wiring diagrams, enhancing documentation clarity for user understanding.
Technical Writer
Strategic Staffing Consultants
02.2008 - 05.2008
- Developed and maintained platform-specific documentation, comprising operations manuals and training material.
- Wrote user interface text, online help and developer guides across various platforms, ensuring clarity and engagement.
- Participated in meetings related to product development and implementations to align documentation with strategic goals.
Technical Writer
Strategic Staffing Consultants
02.2008 - 05.2008
- Developed and maintained platform-specific documentation, comprising operations manuals and training material.
- Wrote user interface text, online help and developer guides across various platforms, ensuring clarity and engagement.
- Participated in meetings related to product development and implementations to align documentation with strategic goals.
Technical Writer
Strategic Staffing Consultants re:Capital One Bank
06.2007 - 12.2007
- Established organizational structure of technical writing department and associated documentation for Deposit Services.
- Configured network file system for group.
- Initiated and conducted weekly technical writer staff meetings to enhance team collaboration.
Technical Writer
Strategic Staffing Consultants re:Capital One Bank
06.2007 - 12.2007
- Established organizational structure of technical writing department and associated documentation for Deposit Services.
- Configured network file system for group.
- Initiated and conducted weekly technical writer staff meetings to enhance team collaboration.
Technical Writer
SES, Inc
10.1999 - 05.2005
- Wrote and edited life cycle management documentation for the Space and Naval Warfare (SPAWAR) Systems Center.
- Developed and produced the Annual Hurricane Evacuation Policy.
- Saved the Command $19,000 in annual printer maintenance fees by researching cost-effective alternate vendors.
Technical Writer
SES, Inc
10.1999 - 05.2005
- Wrote and edited life cycle management documentation for the Space and Naval Warfare (SPAWAR) Systems Center.
- Developed and produced the Annual Hurricane Evacuation Policy.
- Saved the Command $19,000 in annual printer maintenance fees by researching cost-effective alternate vendors.
Education
Bachelor's degree - Communications Major, English Minor
University of New Orleans
Skills
- Technical editing
- Content management systems
- Usability testing
- Software documentation
- Research skills
- Audience analysis
- Business writing
- Editing for clarity
- Proofreading
- Documentation control
- Copywriting
- Campaign development
- Organizational skills
- Long-form content
- Attention to detail
- Problem-solving
- Clarity in communication
- Collaboration
- Adaptability
- Critical thinking
- Strategic thinking
Personal Information
Title: Technical Writer
Timeline
Technical Writer
nLogic/Boeing/NASA
07.2022 - 03.2023
Technical Writer
nLogic/Boeing/NASA
07.2022 - 03.2023
Technical Writer
Sewerage and Water Board of New Orleans/Major Services, Inc.
12.2021 - 07.2022
Technical Writer
Sewerage and Water Board of New Orleans/Major Services, Inc.
12.2021 - 07.2022
Technical Writer
POOLCORP
10.2008 - 10.2013
Technical Writer
POOLCORP
10.2008 - 10.2013
Technical Writer
Strategic Staffing Consultants
02.2008 - 05.2008
Technical Writer
Strategic Staffing Consultants
02.2008 - 05.2008
Technical Writer
Strategic Staffing Consultants re:Capital One Bank
06.2007 - 12.2007
Technical Writer
Strategic Staffing Consultants re:Capital One Bank
06.2007 - 12.2007
Technical Writer
SES, Inc
10.1999 - 05.2005
Technical Writer
SES, Inc
10.1999 - 05.2005
Bachelor's degree - Communications Major, English Minor
University of New Orleans