Michelle LaPerna
Dental Assistant
New Hudson,Michigan
Summary
Skilled Dental Assistant with over 40 years experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
4
4
years of professional experience
44
44
years of post-secondary education
Work History
Food Server
Black Label Tavern
Milford, MI
11.2021 - Current
- Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Organized and replenished supplies at food stations to optimize team performance.
- Cultivated warm relationships with regular customers
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
Dental Assistant
Russell Hodges D.D.S.
Farmington Hills, MI
12.2018 - Current
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Staged tray for procedures by arranging dental instruments and equipment.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
Dental Assistant
KEA Smiles
Tampa, FL
02.2017 - 08.2017
- Booked patient appointments and managed treatment details using industry-standard registration software.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Education
High School Diploma -
Berkley High School
Berkley, Michigan 09.1978 - 06.1982
Some College (No Degree) - Accounting, Public Relations, Phycology
Oakland Community College
Bloomfield Hills, MI 08.1982 - 06.2022
Skills
Stocking and replenishing
Hospitality service expertise
Dental radiography
Dental office administration
Patient data gathering
Equipment sterilization
Oral surgery
Treatment room cleanup
Electronic Charting
Insurance billing
Dentrix, eaglesoft, dentec and open dental
Timeline
Food Server
Black Label Tavern
11.2021 - Current
Dental Assistant
Russell Hodges D.D.S.
12.2018 - Current
Dental Assistant
KEA Smiles
02.2017 - 08.2017
Some College (No Degree) - Accounting, Public Relations, Phycology
Oakland Community College
08.1982 - 06.2022
High School Diploma -
Berkley High School
09.1978 - 06.1982