Michelle Lappin Schumann

Accomplished Relocation Specialist and Case Manager with a proven track record at SIRVA Relocation and healthcare settings, enhancing client and patient satisfaction through expert coordination and cultural adaptability. Skilled in healthcare compliance and resource management, I have streamlined processes and improved recovery outcomes, achieving seamless transitions for over 200 families annually. Flexible and focused team player with expertise in customer relationship management, hr proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, systems and program management. Driven and decisive professional offering several years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements hr strategies and initiatives aligned with overall business strategy.