Michelle Larson
Summary
Diligent Security professional with 8 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
10
10
years of professional experience
1
1
Certification
Work History
GSOC Operator
Allied Universal Security Services
10.2015 - Current
- Enhanced GSOC operations by implementing advanced monitoring techniques and tools.
- Optimized response times to security incidents through effective communication and coordination with team members.
- Streamlined processes for incident management, improving overall efficiency and performance.
- Monitor and support security operations at all Charles Schwab's Corporate and Branch Facilities.
Front End Supervisor
King Soopers
12.2022 - 02.2023
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
Cashier
King Soopers
08.2013 - 10.2015
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
CNA License - Nursing Assistance
Community College of Aurora
Aurora, CO05.2021
High School Diploma -
Aurora Central High School
Aurora, CO05.2013
Skills
- Customer service
- Security Systems Monitoring
- Physical Security Measures
- Security Camera Monitoring
- Incident Response Management
- Emergency Response
- Incident Reporting
- Adaptable and Flexible
- First Aid Training
- Reliable and Responsible
- CPR Certified
Certification
CPR and first aid certified- American red cross, January 2024
CNA license- Colorado board of nursing, May 2021
Timeline
Front End Supervisor
King Soopers
12.2022 - 02.2023
GSOC Operator
Allied Universal Security Services
10.2015 - Current
Cashier
King Soopers
08.2013 - 10.2015
CNA License - Nursing Assistance
Community College of Aurora
High School Diploma -
Aurora Central High School
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