Michelle Lawson
Fowler,In
Summary
Quality-oriented professional with 18+ years of experience and a proven knowledge of customer needs assessment,
equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Line Lead
DwyerOmega
03.2025 - 05.2026
- Oversaw daily production workflows, ensuring adherence to quality standards and operational efficiency.
- Trained and mentored team members on safety protocols and equipment usage.
- Led troubleshooting efforts for equipment malfunctions, minimizing disruption to production processes.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.
- Made sure that products were produced on time and are of good quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Homemaker
At Home
04.2016 - 03.2025
- Stay at home wife and mother
Eligibility Specialist
ACS Human Services/ a Xerox Company
09.2014 - 04.2016
- My position was responsible for processing documentation and applications for Medicaid, Food Stamps (SNAP), and Temporary Aid for Needy Families (TANF) for the Family and Social Services Administration (FSSA). I was, also, responsible for answering and placing phone calls to clients about their applications or documentation. I worked with 3 different computer operating systems, FACTS, SMART, and ICES, in order to fulfill my duties.
Independent Sales Representative
Avon Products, Inc.
01.2002 - 03.2013
- I did direct sales orders through brochures and my website of Avon Products. I was responsible for engaging the customers for orders and distribution of the products. I, also, participated in multiple fairs and festivals as a sales vendor. Being personable and interactive with current and potential customers was key to continued growth.
Education
B.S. - Organizational Leadership and Supervision, History
Purdue University
West Lafayette, In05-2014
Skills
- Communication
- Associate Training
- Inventory Management
- Quality Control Inspection
- Social Networking- Ex LinkedIn
- Internet proficient
- Office area organization and business information filing
- Cashiering
- Machine operation
- Manufacture and Assembly
Certification
- Certificate in Entrepreneurship and Innovation- 2014
- OSHA 10- 2014
Timeline
Line Lead
DwyerOmega
03.2025 - 05.2026
Homemaker
At Home
04.2016 - 03.2025
Eligibility Specialist
ACS Human Services/ a Xerox Company
09.2014 - 04.2016
Independent Sales Representative
Avon Products, Inc.
01.2002 - 03.2013
B.S. - Organizational Leadership and Supervision, History
Purdue University