MICHELLE LEE
Columbia,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
18
18
years of professional experience
Work History
Cashier Assistant Manager
Marathon Gas Station
COLUMBIA , TN
02.2019 - Current
- Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
- Processed payments from customers using various payment methods such as credit cards or cash.
- Monitored cashiers to ensure accuracy in transactions and compliance with company policies.
- Identified potential theft risks within the store environment by monitoring suspicious activity.
- Maintained accurate records of financial transactions using POS systems or manual registers.
Housekeeper
Quality Inn
COLUMBIA , TN
01.2022 - 02.2023
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Used cleaning chemicals following proper guidelines.
- Maintained and organized cleaning supplies stock.
Assistant Store Manager
Marathon Gas Station
COLUMBIA , TN
08.2018 - 08.2021
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Answered customer questions and addressed problems and complaints in person and via phone.
Press Operator
Cooper Steel
Bowling Green, OH
04.2006 - 04.2018
- Troubleshot press when product defects occurred and immediately remedied issues.
- Follow written instructions from supervisor regarding production jobs to be completed.
- Record information such as number of impressions made during shift.
- Train new employees in safe operation procedures for printing presses.
- Perform minor repairs to machines as needed.
Skills
- Decision-Making Capabilities
- Employee Training
- Budgeting and Finance
- Documentation and Reporting
- Attention to Detail
- POS System Troubleshooting
- Time Management
- Point of Sale Systems
- Retail Operations
- Store Opening and Closing
- Staff Training
- Shift Scheduling
- Store Opening and Closing Procedures
- Quality Assurance
- Team Leadership
- Cash Register Operation
Timeline
Housekeeper
Quality Inn
01.2022 - 02.2023
Cashier Assistant Manager
Marathon Gas Station
02.2019 - Current
Assistant Store Manager
Marathon Gas Station
08.2018 - 08.2021
Press Operator
Cooper Steel
04.2006 - 04.2018
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