Michelle Parrish
Houston,TX
Summary
Compassionate and dedicated Human Service Worker with dedication to provide an exemplary level of customer service for clients in crisis. Skillfully creating and maintaining professional relationships with co-workers, staff, and clients while managing employees. Comfortable working independently as manager and leader and collaborative team member.
Overview
13
13
years of professional experience
Work History
Social Worker (40 Hours a Week)
Memorial Hermann Health System
Houston, TX
04.2024 - Current
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
Case Manager/Discharge Planner (40 Hours a Week)
Behavioral Hospital of Bellaire
Houston, TX
02.2023 - 03.2024
- Assess patient goals, psychosocial, environmental, and discharge planning needs
- Assess, develops, facilities, and monitors, a comprehensive discharge plan through interdisciplinary team process in conjunction with patient and family
- Liaison between physician, patient, caregivers, and insurance payor to coordinate post-acute psychiatric care.
Mental Health Specialist (40 Hours a Week)
Southwest General Health Center
Middleburg Heights, OH
01.2022 - 02.2023
- Conduct admissions and assessment for inpatient and outpatient psychiatric and substance use patients
- Conduct crisis intervention and psycho-educational groups using Dialectical Behavior Therapy
- Coordinate patient discharge and follow up appointments
- Insurance verification for inpatient admissions.
Patient Care Nursing Assistant (40 Hours a Week)
University Hospital
Cleveland, OH
02.2021 - 04.2022
- Provided direct patient care, including bathing, dressing and grooming patients.
- Monitored vital signs, such as blood pressure, temperature and pulse rate.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Patient Service Specialist (40 Hours a Week)
Cleveland Clinic
Cleveland, OH
04.2019 - 03.2021
- Preforms patient registration, insurance verification, and appointment scheduling
- Collect co-payments, prepare documentation for emergency room visit, and maintain record tracking
- Creates and manages unit calendar and employee scheduling.
Patient Escort (40 Hours a Week)
Md Anderson Cancer Center
Houston, TX
12.2017 - 02.2019
- Coordinate with medical professionals to take patients from their room to various locations for X-ray, scans, surgery, and other medical test or procedure
- Transport laboratory specimens and deceased patients to appropriate locations.
Direct Support Professional (40 Hours a Week)
Welcome House Inc.
Westlake, OH
07.2015 - 02.2017
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
88M- Motor Transportation(40 Hours a Week)
United States Army
Fort Drum, NY
02.2012 - 04.2015
- Completed several on and off base missions, delivering materials, smaller vehicles, ammunition, and supplies to include water and food
- Received and completed all necessary training such as first aid and first responder to perform safely & accurately
- Completed over 15 missions to numerous military bases as a convoy security team in Afghanistan.
Education
Master’s Social Work -
The Ohio State University
Columbus, OH05.2023
Bachelor of Science -
University of Houston
Houston, TX12.2020
Skills
- Handle with Care Certified
- Microsoft Office Suite
- Crisis Intervention
- Behavior Management Techniques
- Case Management
- Group Facilitation
- Hospital discharges
- Management & Project Skills
Training
Handle With Care- Behavioral Management System Training
Timeline
Social Worker (40 Hours a Week)
Memorial Hermann Health System
04.2024 - Current
Case Manager/Discharge Planner (40 Hours a Week)
Behavioral Hospital of Bellaire
02.2023 - 03.2024
Mental Health Specialist (40 Hours a Week)
Southwest General Health Center
01.2022 - 02.2023
Patient Care Nursing Assistant (40 Hours a Week)
University Hospital
02.2021 - 04.2022
Patient Service Specialist (40 Hours a Week)
Cleveland Clinic
04.2019 - 03.2021
Patient Escort (40 Hours a Week)
Md Anderson Cancer Center
12.2017 - 02.2019
Direct Support Professional (40 Hours a Week)
Welcome House Inc.
07.2015 - 02.2017
88M- Motor Transportation(40 Hours a Week)
United States Army
02.2012 - 04.2015
Master’s Social Work -
The Ohio State University
Bachelor of Science -
University of Houston
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