Michelle L. Farmer

• Demonstrated strong attention to detail when examining identification documents presented during motor vehicle transactions, against fraud or other misrepresentations.
• Promoted excellent customer service standards by promptly addressing client concerns or complaints, working towards mutually beneficial resolutions whenever possible.
• Increased accuracy of data entry by meticulously inputting information into the motor vehicle database system.

Cashier

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.

Assistant Manager

• Developed and maintained relationships with customers and suppliers through account development.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Cross-trained existing employees to maximize team agility and performance.
• Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.

• Advertise and set up service options for Residential and/or Commercial Clients
• Create Contracts for Clients; Create spreadsheets for cleaning/organizing instructions, and other business operations.
• Cleaning: cleaning entire houses, dusting only services, Foreclosure clean outs, and other cleaning services.
• Organizing: Create organizing plans for selective customers; closets, rooms, basements

• Greeted and professionally communicated with Staff, Consumers, and all other visitors.
• Collaborated with cross-functional teams to achieve program goals through effective communication and coordination.
• Managed confidential information securely while maintaining strict adherence to privacy regulations and guidelines.
• Assisted with case management duties, i.e., by routing various documents, taking messages and managing incoming and outgoing calls and mail, completing Financial Agreements, update referral lists, and/or completing monthly insurance verifications.

• Replenish Sales Floor with merchandise; Assist Customers with merchandise, and their purchase options
• Assist with plan-o-gramming/retagging, store resets, and new store setups.
• Sort, catalog, and tally individual Merchandise counts at the end of each holiday and/or Season, into the Company’s data system.