Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
7
7
years of professional experience
Work History
Part-Time Technician
AlarmSouth
01.2020 - Current
Accompany full-time technicians on job sites and assist them in any way needed.
This includes actions from grabbing equipment from vans to pulling wire and installing devices.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Private Coach
Arcadia Swim Club
05.2017 - 05.2019
Managed athlete schedules effectively, ensuring appropriate balance between training sessions, recovery time, and competition preparation.
Conducted thorough assessments of athlete abilities before program implementation to establish accurate baselines for tracking progress over time.
Emphasized importance of teamwork within group training sessions while also recognizing individual achievements.
Provided guidance to clients in overcoming challenges and identifying opportunities.
Lifeguard
Arcadia Swim Club
05.2017 - 05.2019
Work towards ensuring the safety of the patrons of the pool, set up swim meets for the swim team and helped create a stress-free environment for the children and parents of the pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Attentively monitored swimmers to identify distress.
Responded to emergency situations in a timely, efficient manner.
Upheld hygiene standards in pool and surrounding area.
Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Education
Bachelor of Arts - Psychology
North Carolina State University, North Carolina State University Graduate
Raleigh, NC
05.2024
Skills
Attention to Detail
Customer Service
Maintenance and repairs
Installation and Repair
Timeline
Part-Time Technician
AlarmSouth
01.2020 - Current
Private Coach
Arcadia Swim Club
05.2017 - 05.2019
Lifeguard
Arcadia Swim Club
05.2017 - 05.2019
Bachelor of Arts - Psychology
North Carolina State University, North Carolina State University Graduate