Michelle Linenkugel
Pahrump
Summary
Professional pool maintenance specialist with strong skills in water chemistry, equipment repair, and cleaning. Adept at diagnosing issues and implementing effective solutions. Known for reliability, teamwork, and adaptability to changing needs. Excels in delivering high-quality results and maintaining client satisfaction.
Overview
36
36
years of professional experience
Work History
Pool Service Technician/Owner/Operator
DAMPS Pool Service LLC
07.2013 - Current
- Conducted routine pool maintenance and repair, ensuring water quality and safety standards.
- Operated and maintained pool cleaning equipment, optimizing performance and efficiency.
- Diagnosed and resolved equipment malfunctions, improving service reliability for clients.
- Educated clients on proper pool care practices, enhancing customer satisfaction and retention.
- Assisted in inventory management of chemicals and supplies, streamlining operational processes.
- Developed customized maintenance schedules for residential pools, increasing service effectiveness.
- Maintained optimal equipment performance with routine inspections, repairs, and replacements.
- Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
- Implemented seasonal preparation procedures to protect pools from damage during winter months or other weather-related events.
- Demonstrated attention to detail when cleaning pool surfaces, skimmers, filters, pumps, and accessories for optimal performance.
- Contributed positively to the company''s reputation by upholding high standards of professionalism, work ethic, and customer care.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Slot Floorman
The D Casino
02.2011 - 07.2013
- Managed daily gaming operations to ensure compliance with regulations and policies.
- Supervised floor staff to maintain high levels of customer service and operational efficiency.
- Trained new employees on casino procedures, safety protocols, and customer interaction standards.
- Monitored gaming activities to detect irregularities and address potential issues proactively.
Electrical Apprentice
Avalon Electric
03.2008 - 12.2010
- Enhanced safety measures by diligently following electrical codes and regulations during installations.
- Facilitated safe working environment, implementing and adhering to strict safety protocols during electrical installations.
- Improved safety standards with rigorous adherence to electrical code regulations and conducting thorough inspections.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
Executive Assistant
Touchstone Technoglies
09.2006 - 03.2009
- Coordinated executive schedules, ensuring optimal time management and prioritization of tasks.
- Streamlined communication between departments, enhancing information flow and collaboration.
- Managed complex travel arrangements, reducing costs and improving efficiency in logistics.
- Developed and maintained filing systems, increasing document retrieval speed and organization.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Slot Floor Person
Silverton Casino
02.2004 - 07.2006
- Monitored slot machines for operational efficiency and customer satisfaction.
- Assisted patrons with inquiries and ensured adherence to gaming regulations.
- Conducted routine maintenance checks on gaming machines to prevent downtime.
- Trained new staff on machine operations and customer service protocols.
Dog Groomer/owner
Ruff Cuts Pet Grooming
11.2000 - 01.2005
- Implemented efficient scheduling practices to optimize workflow and reduce wait times.
- Enhanced customer relationships by providing expert advice on pet care and grooming needs.
- Developed grooming protocols that improved safety standards and reduced incidents during procedures.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
Bingo /Cocktail Server
Binions Horseshoe
03.1990 - 07.2002
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed multiple drink orders efficiently, maintaining accuracy during peak hours.
- Trained and mentored new staff on cocktail preparation and service standards.
- Monitored inventory levels and assisted in restocking supplies to support smooth operations.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
Education
High School Diploma -
Parkrose High School
Portland, OR05-1974
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
CPO Technain
Attended Classes to obtain my CPO License which is I'm certified to clean and maintain Commercial Pools
Timeline
Pool Service Technician/Owner/Operator
DAMPS Pool Service LLC
07.2013 - Current
Slot Floorman
The D Casino
02.2011 - 07.2013
Electrical Apprentice
Avalon Electric
03.2008 - 12.2010
Executive Assistant
Touchstone Technoglies
09.2006 - 03.2009
Slot Floor Person
Silverton Casino
02.2004 - 07.2006
Dog Groomer/owner
Ruff Cuts Pet Grooming
11.2000 - 01.2005
Bingo /Cocktail Server
Binions Horseshoe
03.1990 - 07.2002
High School Diploma -
Parkrose High School
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