Michelle Lofton
Crystal Springs,MS
Summary
Dynamic leader with a proven track record at Camping World, adept at inventory management and profit and loss tracking. Excelled in enhancing customer support services, leading teams with a focus on achieving goals. Skilled at prioritizing tasks and learning new concepts quickly, ensuring operational excellence and financial growth.
Overview
22
22
years of professional experience
Work History
Retail Sales/Parts Manager
Camping World
Jackson, US
03.2015 - 11.2024
- Balance daily reports, record cash, checks, and credit card payments
- Assist customers
- Calculates daily sales results and prepares associate reports
- Performs accounts payable function
- Balances books and complies monthly reports
- Coordinates and processes human resources/payroll activities
- Performs clerical duties in compliance with Corporate Office regulations
- Responsible for accepting and processing new purchase orders
- Merchandise store
- Created work crew schedules and delegated assignments.
- Monitored stock levels regularly to avoid backorders or shortages.
- Investigated discrepancies between physical inventories and records.
- Led a team of parts department employees, providing training and performance evaluations.
Assistant Manager
Walgreens
Byram, US
11.2009 - 10.2015
- Hands on customer interaction
- Train and delegate tasks to a staff of 4+
- Balance cash reports, credit cards, and checks
- Work closely with Store Manager to achieve goals
- Control the store's inventory, keys, petty cash, and help prevent shrinkage
- Addressed customer inquiries and resolved complaints
- Stock and restock inventory when shipments were received
- Manage loss prevention dashboard
- Process payroll
- Planograms
Manager
New Beginnings Crystal Springs
Crystal Springs, US
11.2002 - 11.2009
- Performed excellent customer service
- Deposit drops at the end of every shift
- Reorganized sales floor to meet company demands
- Process payroll
- Directed and supervised employees engaged in sales
- Delivered excellent customer service by greeting and assisting each customer
Education
Medical Technology -
The University of Southern Ms
Hattiesburg, MS01.2002
High School -
Crystal Springs High School
Crystal Springs, MS01.2000
Skills
- Accurate cash handling
- Work well without supervision
- Ability to prioritize and remain focused on the essence of an issue
- Skilled at learning new concepts quickly, while working well under pressure
- Excellent with customer support services
- Profit and loss tracking
- Inventory management
- Staff training
- Goal setting
Additional Information
Accurate cash handling, Work well without supervision, Ability to prioritize and remain focused on the essence of an issue, Skilled at learning new concepts quickly while working well under pressure, Excellent with customer support services.
Personal Information
Authorized To Work: US
Accomplishments
- Rewarded #1 in the company in 2022 at Camping World out of 223 stores.
Timeline
Retail Sales/Parts Manager
Camping World
03.2015 - 11.2024
Assistant Manager
Walgreens
11.2009 - 10.2015
Manager
New Beginnings Crystal Springs
11.2002 - 11.2009
Medical Technology -
The University of Southern Ms
High School -
Crystal Springs High School
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