Michelle Lopez
Shorewood,IL
Summary
Self-motivated and licensed esthetician with experience in customer service and spa operation, seeking a position as an esthetician where i can utilize my skills in skincare and customer engagement to contribute to client satisfaction, product sales, and overall business success. outgoing when greeting and communicating with others to maintain a positive atmosphere.
Overview
15
15
years of professional experience
Work History
Front Desk
Hampton Inn By Hilton
05.2019 - 12.2023
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
Front Desk Receptionist
Kwik Dry Carpet, And Upholstery Cleaning
06.2009 - 11.2017
- Performed specialty treatments on stains.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
License -
The University of Aesthetics & Cosmetology
Downers Grove, IL01.2024
High School Diploma -
Plainfield South Highschool
Plainfield, IL05.2009
Skills
- Skincare product knowledge
- High-frequency machine use
- Extractions and pore cleansing
- Customized skincare plans
- Sanitization
- Microdermabrasion expertise
- Sanitation maintenance
- Eyebrow shaping and tinting
- licensed esthetician
Timeline
Front Desk
Hampton Inn By Hilton
05.2019 - 12.2023
Front Desk Receptionist
Kwik Dry Carpet, And Upholstery Cleaning
06.2009 - 11.2017
License -
The University of Aesthetics & Cosmetology
High School Diploma -
Plainfield South Highschool