Michelle L. Shockley
Williamston,SC
Summary
Professional environment fits strong patient care background and collaborative work style.,Patient Care Technician diploma from Greenville Technical College supports readiness for clinical support role.,Experience across clerical and clinical settings in doctor office, dialysis clinic, and hospital settings builds versatility and communication strength.,Consistent focus on efficient time use, teamwork, leadership, phlebotomy, core values, and integrity supports quality service.
Overview
10
10
years of professional experience
Work History
SCHEDULING COORDINATOR
VIA Hospice
Greenville, South Carolina
06.2024 - 08.2026
- Supported scheduling for patient visits with hospice staff and families.
- Helped manage appointment calendars to match caregiver availability with patient needs.
- Worked with multidisciplinary teams to keep service delivery running smoothly.
- Maintained electronic scheduling systems for accurate record-keeping.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Entered information into system to update status reports.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
SCHEDULING COORDINATOR
Patriot Health
Easley, South Carolina
02.2022 - 03.2024
- Created and maintained employee schedules to ensure adequate staffing levels.
- Provided support in resolving scheduling conflicts between employees.
- Sent out frequent telephone or email reminders of scheduled meetings to participants.
- Monitored and updated patient information in the scheduling database regularly.
- Resolved scheduling conflicts promptly to maintain continuity of care.
- Collaborated with administrative teams to streamline operational processes.
CLINICAL RESEARCH COORDINATOR/MEDICAL ASSISTANT
Gastroenterology Associates
Greenville, South Carolina
11.2018 - 01.2024
- Coordinated clinical trial activities in gastroenterology research settings.
- Managed patient records and informed consent processes for studies.
Certified Clinical Hemodialysis Technician/AA
U.S. Renal Care
Travelers Rest, SC
10.2016 - 10.2018
- Administered hemodialysis treatments efficiently, ensuring patient comfort and safety throughout procedures.
- Monitored vital signs and laboratory results, adjusting treatment plans as necessary for optimal patient outcomes.
- Collaborated with healthcare team to develop personalized care plans tailored to individual patient needs.
- Trained and mentored new technicians, enhancing team skill levels and adherence to safety protocols.
Education
Patient Care Technician diploma - undefined
Greenville Technical College
Skills
- Accurate specimen handling supported reliable laboratory processing
- Consistent infection control practices strengthened patient and staff safety
- Effective hemodialysis operation contributed to smooth treatment delivery
- Well-maintained electronic record management improved documentation quality
- Up-to-date electronic health records supported care continuity
- Correct PPE use reduced risk during patient care activities
Timeline
SCHEDULING COORDINATOR
VIA Hospice
06.2024 - 08.2026
SCHEDULING COORDINATOR
Patriot Health
02.2022 - 03.2024
CLINICAL RESEARCH COORDINATOR/MEDICAL ASSISTANT
Gastroenterology Associates
11.2018 - 01.2024
Certified Clinical Hemodialysis Technician/AA
U.S. Renal Care
10.2016 - 10.2018
Patient Care Technician diploma - undefined
Greenville Technical College