Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keanna Tompkins

Indianapolis,IN

Summary

Championed operational improvements and enhanced patient care through 15 years of service in medical technology. Achieved honors in medical technology program. Developed expertise in various assays, leading to primary responsibility for assay execution.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lab Assistant/Technician

IU School of Medicine/ Infectious Disease Laboratory
Indianapolis, IN
08.2012 - Current
  • Conducted routine laboratory tests to support clinical research initiatives.
  • Maintained and calibrated laboratory equipment to ensure operational accuracy.
  • Assisted in the preparation of samples for analysis according to established protocols.
  • Documented experimental results clearly and accurately in laboratory notebooks.
  • Supported senior staff by organizing samples and maintaining an orderly laboratory environment.
  • Collaborated with team members to streamline procedures, improving workflow consistency.
  • Prepared and maintained laboratory equipment, enhancing operational efficiency and reliability.
  • Assisted in conducting routine laboratory tests and experiments, ensuring compliance with safety protocols.
  • Recorded and analyzed data accurately, contributing to research documentation and reporting.
  • Conducted quality control checks on samples, ensuring adherence to established standards.
  • Trained new colleagues on laboratory protocols and equipment usage, fostering a collaborative work culture.
  • Implemented process improvements that reduced turnaround times for sample analysis and reporting.
  • Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
  • Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
  • Maintained documentation on tests performed in lab.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Enhanced lab safety measures by conducting regular equipment maintenance and implementing updated protocols.
  • Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
  • Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
  • Improved laboratory efficiency by streamlining sample processing and data recording procedures.
  • Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
  • Managed inventory levels effectively by tracking supply usage and placing orders for required materials before depletion.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Inspected laboratory equipment to maintain good working condition for optimal results.
  • Prepared reagents, media and solutions to use for laboratory testing and analysis.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Prepared reagents and solutions following standard laboratory formulas and procedures.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Participated in lab meetings and project presentations.
  • Provided support and guidance to junior lab staff.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Tested systems, noting issues and completing preventive maintenance.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
  • Streamlined communication, introducing centralized platform for logging and tracking technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Optimized system performance thorough testing and analysis.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Education

Associate of Applied Science - Medical Laboratory Technician

MedTech College
Indianapolis, IN
01.2011

Skills

Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration

Executed laboratory procedures and experiments to ensure accurate results

Assisted in collecting and processing specimens for laboratory analysis Supported team members in maintaining accurate records of specimen handling Contributed to ensuring compliance with safety protocols during specimen collection

Demonstrated exceptional organizational skills to streamline project workflows

Demonstrated proficiency in various computer applications and software tools

Implemented good clinical practice standards to ensure compliance and enhance patient safety

Assisted in conducting PCR tests to support laboratory operations Helped maintain accurate records of test results and sample management Collaborated with team members to ensure timely processing of samples

Oversaw electronic health records (EHR) management to ensure data accuracy and compliance

Executed computer operations to ensure system functionality and efficiency

Leveraged advanced computer skills to enhance operational efficiency

Assisted in conducting clinical trials to support research objectives Collaborated with team members to gather and analyze data Provided administrative support to ensure smooth trial operations

Oversaw phone call management to ensure efficient communication and responsiveness

Streamlined task prioritization to enhance workflow efficiency

Assisted teams in utilizing productivity software to enhance workflow efficiency Supported colleagues in troubleshooting software issues to minimize downtime Facilitated training sessions on software features to improve user proficiency

Assisted in maintaining compliance with HIPAA regulations to protect patient information Supported teams in implementing privacy policies and procedures Aided in training staff on HIPAA requirements and best practices

Facilitated effective phone communication to enhance client relationships

Oversaw clinical development initiatives to enhance research outcomes

Conducted clinical research to advance medical knowledge and improve patient outcomes

Demonstrated expertise in utilizing advanced technical tools and software

Executed laboratory procedures to ensure accurate and reliable results

Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams

Certification

Driver's License

Timeline

Lab Assistant/Technician

IU School of Medicine/ Infectious Disease Laboratory
08.2012 - Current

Associate of Applied Science - Medical Laboratory Technician

MedTech College
Keanna Tompkins