Michelle lucero
lemitar
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Activities Director
Good Samaritan Society
Socorro
06.2008 - 07.2025
- Organized recreational activities for residents to enhance social interaction.
- Developed and implemented engaging programs to meet diverse resident needs.
- Coordinated transportation for residents to off-site events and activities.
- Collaborated with staff to ensure safety during all activities and events.
- Trained volunteers on best practices for resident engagement and support.
- Managed scheduling of daily activities to maximize participation and enjoyment.
- Facilitated communication between residents, families, and staff regarding activity updates.
- Coordinated musical guests, movies and other types of resident entertainment.
- Maintained adequate supplies to meet activities needs.
- Remained alert to conditions interfering with safety and well-being of residents involved in activities.
- Organized special trips for residents and accompanied groups throughout each excursion.
- Conducted assessments to evaluate resident preferences for leisure time pursuits.
- Supervised a team of activity aides in the planning and execution of daily activities.
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
- Maintained records on attendance at various events and tracked progress made by participants in therapeutic programs.
- Created monthly calendars of events to inform staff and residents of upcoming activities.
- Researched new ideas for activities based on interests expressed by residents.
- Monitored budget allocations related to programming expenses.
- Liaised with medical care professionals and community organizations to help residents suffering from disease-related symptoms receive adequate care.
- Scheduled meetings with volunteers from community organizations who provided assistance with programming.
- Developed and implemented activities to promote physical, mental, and emotional well-being of residents.
- Attended seminars and workshops related to best practices in activity coordination.
- Adhered to HIPAA guidelines when discussing sensitive information about patients.
- Conducted monthly training and organized activity calendar to engage residents and advance quality of life.
- Planned special events for holidays, birthdays, and other occasions.
- Coordinated resident care and staffing of memory care services and provided input in pre-admission assessments and decision-making.
- Charted resident responses, progress to approaches used and reported abnormal signs and symptoms to medical care professionals on staff.
- Coordinated with vendors for supplies needed for activities.
- Interacted with patients and families by addressing questions and concerns.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Interviewed and hired associates to fill staff vacancies.
- Talked to coworkers using computers, radios and other electronic devices.
Education
High School Diploma -
SOCORRO HIGH SCHOOL
Socorro, NM05-1991
Skills
- Program development
- Volunteer training
- Budget management
- Event coordination
- Community engagement
- Client assessment
- Team leadership
- Problem solving
- Effective communication
- Conflict resolution
- Time management
- Adaptability
- Networking
- Troubleshooting
- Microsoft Word
- Critical thinking
- Team building
- First Aid/CPR
- Recordkeeping
- [Area of certification] certified
- Teamwork and collaboration
- Task prioritization
- Computer skills
- Dependable and responsible
Certification
CERTIFIED ACTIVITIES DIRECTOR
- CPR CERTIFIED
- DEMENTIA CARE CERTICIFATION
Timeline
Activities Director
Good Samaritan Society
06.2008 - 07.2025
High School Diploma -
SOCORRO HIGH SCHOOL