MICHELLE MACEDO
Garfield,New Jersey
Summary
Compassionate and dependable professional with experience in healthcare support and customer service. Background in GMP compliance and aseptic technique, along with hands-on patient care, safe transport, and maintaining clean, organized medical environments. Strong communicator and team player who supports fast-paced healthcare teams while consistently delivering high-quality service and positive experiences.
Overview
8
8
years of professional experience
Work History
Patient Transport
Atlantic Health System
Pompton Plains, New Jersey
05.2025 - Current
- Delivered basic direct patient care, dressing changes, room organization and patient transport.
- Managed transport documentation, accurately logging each patient transport in hospital records.
- Initiated contact with medical facilities regarding patient transport status or requests for additional resources when needed.
- Supported departmental goals by participating in quality improvement initiatives related to patient transport services.
- Transported patients to appointments or tests within the hospital.
- Assisted nursing staff by moving patients using wheelchairs and stretchers.
- Provided support to patients by offering reassurance and assistance during transport process.
Manufacturing Operator
VendorPass
Ridgefield, NJ
06.2024 - 10.2024
- Maintained accurate records of production output and quality inspections.
- Performed daily maintenance on machines, including cleaning.
- Inspected finished products for defects or deviations from specifications before packaging them for shipment.
- Performed daily cleaning and sanitizing of all equipment used in the aseptic production process.
- Passed 3x Aspetic Gowning qualification.
Retail Sales Associate
Nike
Woodcliff Lake, NJ
05.2022 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits
- Collaborated with team members to meet and exceed monthly sales targets consistently
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies
- Maintained clean sales floor and straightened and faced merchandise
- Managed cash register after end of shift to balance and record accurate transactions
Lifeguard
Dreamworks Water Park
East Rutherford, NJ
05.2021 - 06.2022
- Assisted guests with navigation through the waterpark
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules
- Assisted Spanish speaking guests
- Inspected pools and pools areas for adherence to safety protocols
Self-Employed
03.2018 - 05.2022
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills
- Organized bedrooms
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
Babysitter
06.2019 - 03.2020
- Supervised 3 children, ages 6-10
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation
- Assisted children with homework assignments and special projects across different subjects
- Played games, worked on puzzles, and read books to young children
- Prepared healthy, age-appropriate snacks and meals
Education
High School Diploma -
Garfield High School
Garfield, NJ06-2023
Degree in Progress - Pre-nursing Studies
Felician University
Lodi, NJ03-2026
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Reliability and punctuality
- Flexible Schedule
- Strong communicator
- GMP compliance
- Aseptic technique
- Patient care
- Equipment maintenance
- Safety compliance
- Bedside manner
- Patient safety
- Basic life support certification
- Native spanish fluency
References
Christopher Amador (862)-571-3082
Murat Mathurin (845)-304-0866
Barry Sales (732)-648-3320
Timeline
Patient Transport
Atlantic Health System
05.2025 - Current
Manufacturing Operator
VendorPass
06.2024 - 10.2024
Retail Sales Associate
Nike
05.2022 - 06.2024
Lifeguard
Dreamworks Water Park
05.2021 - 06.2022
Babysitter
06.2019 - 03.2020
Self-Employed
03.2018 - 05.2022
High School Diploma -
Garfield High School
Degree in Progress - Pre-nursing Studies
Felician University