Open To Work
Michelle Mans
Oconto
Summary
Dynamic professional with experience in both healthcare and customer service. Proven ability to enhance client satisfaction through effective communication, problem-solving, and collaboration with team members. Ready to leverage these skills in a supportive role.
Overview
5
5
years of professional experience
Work History
CBRF Aide
Brown County Community Treatment Center
Green Bay
10.2023 - 04.2026
- Documented client progress and communicated changes to supervisors to inform care adjustments.
- Maintained a safe and clean environment for clients and staff.
- Monitored client behavior and communicated concerns to the treatment team.
- Participated in training sessions to enhance caregiving skills and knowledge.
- Provided emotional support and companionship to enhance client well-being.
- Participated in staff meetings to facilitate program planning, goal setting and implementation.
- Received and directed phone calls to ensure efficient communication.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Administered medications according to protocols and physician orders to ensure client safety.
Inside Counter Sales
Linde Gas and Equipment
Green Bay
10.2021 - 10.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Delivered attentive service to customers in-person and over the phone to enhance overall experience.
- Engaged customers in conversation using strong interpersonal skills to build rapport and address needs.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Filled customer orders according to pick tickets accurately and efficiently.
- Assisted in stocking merchandise on sales floor according to company guidelines.
- Received and inspected incoming shipments for quality and accuracy.
- Maintained precise records of products received, processed, shipped, and returned to ensure inventory accuracy.
Education
Associate of Applied Science - Criminal Science
Northern Michigan University
Marquette, MI05-1995
Skills
- Medication administration
- Patient care assistance
- Safety protocols
- Client progress tracking
- Documentation
- Customer service
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$45000/yr - $200000/yrTimeline
CBRF Aide
Brown County Community Treatment Center
10.2023 - 04.2026
Inside Counter Sales
Linde Gas and Equipment
10.2021 - 10.2023
Associate of Applied Science - Criminal Science
Northern Michigan University