Michelle Marrero

Housing part clerk for two trial parts

Selected to be the part clerk for the Supervising Judge for housing

Prepare daily calendars

Assist attorneys and the public with any inquiries in regard to their case or NYSEF filings

Assisted with the training of new court staff

Assisted in supervising the prose window

Scheduled all prose and attorney filed motions

• Setting up calendars for Landlord Tenant cases
• Entering decisions from previous calendars
• Answering telephones and assisting public and legal staff with questions and or concerns
• Landlord Tenant tickler
• Entering affidavits of service
• Entering motions
• Scheduling court dates for new petitions

• Handle daily cash flow and process information into an excel spreadsheet for company CFO
• Obtain necessary demographic and financial information according to protocol
• Ensure progress notes are coded accurately and in a timely manner
• Obtain authorization from insurance companies for patient treatment
• Communicate with patients and medical plans regarding eligibility, claims and bills
• Post daily charges and payments
• Create aging and other ad-hoc reports as well as other duties assigned

• Demonstrate ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency
• Answer all incoming calls and handled caller’s inquiries
• Customer service to include, assisting with customer orders and inquiries
• Information on existing products
• Directing all customers to the appropriate department for further information
• Assist with collections and accounts payables
• Mail invoices and statements and follow up with customer
• Keyed data in computer databases

• Customer service including, but not limited to inquiries on new and existing orders, order and data entry and customer service
• Direct calls on telephone switchboard with multiple lines to the appropriate personnel and department
• Work directly with President of the company on new and existing projects

• Answer phones, greet and help customers with queries and resolve basic concerns
• Accounts Receivables, billing, invoicing, and charging accounts, bank deposits
• Custom service to include customer complaints, order and data entry
• All inquiries concerning and information on existing orders as well as orders to be placed
• Information on products and availability