Michelle McCall

• Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
• Mentored staff of 50 employees through professional development opportunities, fostering a culture of continuous learning and growth.
• Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
• Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
• Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes. Partnered with research team on Psilocybin trial and home transfusion study in partnership with Dana Farber Cancer Institute.
• Developed, implemented, revised, and evaluated policies and procedures serving on the Pharmacy and Therapeutics committee.

Various contract assignments.

• DPH surveillance at 3 acute care hospitals throughout Merrimack Valley to ensure staff staffing, safe workplace, adequate supplies/equipment and following Massachusetts guidelines for hospitals.
• Covid screenings on work sites during the pandemic.
• Overseeing Covid clinics for DMH/DDS group homes and public vaccination sites and administering vaccines for groups of over 500 daily.

• Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Created care plan for HHAs to assist patients with personal hygiene tasks such as bathing, grooming, and dressing and promoting dignity.
• Conducted annual performance reviews
• Conducted routine home visits for wound care and other skilled needs.

• Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
• Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
• Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
• Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
• Collaborated with external healthcare providers to facilitate seamless transitions between acute care settings and home environments.
• Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.