Michelle McCleary
Jacksonville
Summary
Highly motivated Sales Consultant with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased sales, improving buying experience, and elevating company profile with target market. Building lifelong relationships with clients and teammates.
Sales professional with history of delivering results through strategic sales initiatives and client relationship management. Known for fostering team collaboration and adapting to dynamic market conditions. Expertise in negotiation and CRM tools, combined with proactive and reliable approach.
Knowledgeable Sales Executive with proven track record of success in driving sales growth and building strong client relationships. Demonstrated ability to implement effective sales strategies and deliver impactful solutions to meet client needs. Skilled in negotiation and communication, consistently leveraging these skills to exceed sales targets.
Overview
19
19
years of professional experience
Work History
Senior Sales Consultant
Tom Bush Family of Dealerships
06.2013 - 12.2024
- Trained, coached, and mentored new sales associates for maximum performance
- Provided exceptional customer service to foster client loyalty and satisfaction
- Kept detailed track of sales and customer information in the company's system
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Boosted sales revenue by developing and implementing effective sales strategies.
- Established strong client relationships for increased customer loyalty and repeat business.
- Mentored junior sales consultants, providing guidance and support for career growth.
Account Manager
Walter Williams
02.2008 - 05.2013
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction
- Built and strengthened long lasting client relationships based on accurate price quotes and customer centric terms
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Sales Associate
Acura of Orange Park
04.2006 - 11.2008
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Education
Highschool Diploma -
Baldwin Middle Senior Highschool
06-1996
Skills
- Computer proficiency
- Leadership experience
- Organizational now-how
- Problem solving abilities
- Interpersonal and written communication
- Outbound sales calling
- Negotiation expertise
- New business development
- Salesforce proficiency
- Social media
Timeline
Senior Sales Consultant
Tom Bush Family of Dealerships
06.2013 - 12.2024
Account Manager
Walter Williams
02.2008 - 05.2013
Sales Associate
Acura of Orange Park
04.2006 - 11.2008
Highschool Diploma -
Baldwin Middle Senior Highschool
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