Michelle McGinnis
Norfolk,va
Summary
Results-driven Sales Representative Manager with expertise in customer relationship management and order resolution. Proven success in enhancing product offerings and improving customer satisfaction. Skilled in developing sales strategies that drive business growth and elevates service delivery.
Overview
44
44
years of professional experience
Work History
Sales Representative Manager
Wurth Usa
Ramsey, New Jersey
06.2002 - 09.2026
- Executed targeted prospecting to uncover and engage potential new customers.
- Strengthened customer relationships through personalized service initiatives.
- Resolved order and shipping issues promptly to ensure customer satisfaction.
- Identified and evaluated potential new SKUs to expand product offerings.
concession stand assitant manager
azalea little league
Norfolk, VA
10.2023 - 10.2024
- Ensured accurate cash handling during busy game days to uphold financial integrity.
- Delivered prompt customer service by responding to inquiries and efficiently processing orders.
- Monitored food safety standards to ensure compliance with health regulations.
- Trained new volunteers on concession stand procedures and customer interactions.
- Restocked shelves in response to customer demand and anticipated sales.
- Collaborated with team members to ensure smooth daily operations at events.
- Assisted in setting up and maintaining snack stand operations during games.
- Maintained an organized workspace for quick access to necessary items.
Sales Representative
ColorMasters
Virginia Beach, Virginia
01.2000 - 05.2002
- Acquired new business opportunities through strategic outreach efforts.
- Cultivated strong customer relations through proactive communication and dedicated support.
- Delivered customized organizational solutions to meet specific customer needs.
- Coordinated timely stocking of supplies for existing customers to ensure uninterrupted service.
- Managed inventory in warehouse to optimize stock levels and reduce shortages.
- Conducted pricing analysis and sourced new vendors to enhance product offerings.
Manager
Mel Auto Supply
Norfolk, Virginia
01.1983 - 12.1999
- Oversaw collections processes to optimize revenue flow and reduce outstanding balances.
- Maintained customer base through proactive relationship management and retention strategies.
- Maintained all SKUs for sales purposes, optimizing inventory management.
- Balanced bank accounts to ensure financial accuracy and integrity.
Education
Certificate in Accounting - Accounting
Kees Business College
Norfolk, VA03-1987
Some College (No Degree) - Accounting
Tidewater Community Collage
Virginia Beach, VACulinary - Culinary Arts
Stratford University
Virginia Beach, VASkills
- Targeted prospecting
- Customer relationship management
- Sales strategy
- Order management
- Inventory management
- Product enhancement
- Customer service excellence
Timeline
concession stand assitant manager
azalea little league
10.2023 - 10.2024
Sales Representative Manager
Wurth Usa
06.2002 - 09.2026
Sales Representative
ColorMasters
01.2000 - 05.2002
Manager
Mel Auto Supply
01.1983 - 12.1999
Certificate in Accounting - Accounting
Kees Business College
Some College (No Degree) - Accounting
Tidewater Community Collage
Culinary - Culinary Arts
Stratford University