Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Michelle McKneely Martin

Summary

Dynamic and detail-oriented professional committed to excellence and passionate about supporting teams and clients. Over seventeen years of experience in fast-paced office environments, showcasing exceptional multitasking abilities and organizational skills. Proven track record as an efficient Administrative Assistant/Receptionist, adept at managing diverse clerical tasks while providing comprehensive staff support. Recognized for reliability, punctuality, and a strong work ethic that contributes to a productive workplace.

Overview

17
17
years of professional experience

Work History

Office Manager

Southern Cross Outdoors
06.2022 - Current
  • Managed full-cycle Accounts Payable and Accounts Receivable, ensuring timely invoice processing, payment reconciliation, and financial reporting.
  • Processed payroll for staff with precision, verifying timesheets and maintaining compliance with company policies and labor regulations.
  • Handled diverse administrative tasks, including correspondence, document preparation, and internal communications to support smooth office operations.
  • Oversaw daily office functions, coordination workflow, and maintaining a production and organized work environment.
  • Utilized QuickBooks for bookkeeping, expense tracking, ensured data integrity and up-to-date records.
  • Maintained structured filing systems, both digital and physical, to support easy retrieval, confidentiality, and compliance with recordkeeping standards.
  • Scheduled meetings and appointments, managing calendars, sending reminders, and preparing materials to ensure efficient time management and readiness.

Recruiter

ABC Technologies
10.2021 - 05.2022
  • Design and implement overall recruiting strategy.
  • Develop and update job descriptions and job specifications.
  • Source and recruit candidates by using databases, social media, etc.
  • Screen candidates resumes and job applications.
  • Conduct phone and in person interviews using various reliable recruiting and tools/methods to filter candidates within schedule.
  • Prepare employee offer packages and assist with employee on-boarding.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume and E-Verify.

Administrative Assistant/Receptionist

Personnel Options, Inc.
09.2015 - 10.2020
  • Company Overview: (sister company to CareMaster Medical/same owner)
  • Greet and welcome all job seekers and guest.
  • Assisted with paper/online applications and maintained a database management system.
  • Answer telephones and give information to callers, take messages, or transfer high volume calls to appropriate individuals.
  • Facilitated over 200 calls a day.
  • Notified company personnel of visitor arrivals.
  • Operate Office equipment such as fax machines, copiers and phone systems.
  • Receive and sign for deliveries.
  • Perform all drug screens on applicants and E-Verify.

Administrative Assistant/Receptionist

CareMaster Medical Services
09.2008 - 09.2015
  • Welcomed office visitors warmly and alerted staff to arrivals of aides/clients/appointments.
  • Monitored visitor logbook.
  • Operated switchboard and provided prompt, courteous and knowledgeable assistance.
  • Answered, screened and forwarded all incoming calls to appropriate staff member.
  • Facilitated over 200 calls a day.
  • Sorted and distrusted office mail and recorded incoming shipments for corporate records.
  • Responsible for keeping up to date all Policy and Procedure Manuals.
  • Typed, mailed received and logged all client/aid surveys for company.
  • Received and checked drop box daily for aids time sheets and recorded time/date on them.
  • Supplied aids with times sheets and any supplies they needed.
  • Ensure reception area is tidy, lock and unlock front doors.
  • Worked directly with CEO/President

Education

Griffin Technical Institute
Griffin, GA
01.1996

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Griffin High School
Griffin, GA
01.1995

Skills

  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Office
  • Windows
  • Data Entry
  • Customer Service
  • Office management
  • Multi-line Phone System
  • Phone Etiquette
  • Recruiting
  • Interviewing
  • Customer relations
  • Scheduling and calendar management
  • Billing
  • Payroll processing
  • Time Management
  • Attention to Detail
  • Organizations Skills
  • Loyal Team Player
  • Fast Learner

Timeline

Office Manager

Southern Cross Outdoors
06.2022 - Current

Recruiter

ABC Technologies
10.2021 - 05.2022

Administrative Assistant/Receptionist

Personnel Options, Inc.
09.2015 - 10.2020

Administrative Assistant/Receptionist

CareMaster Medical Services
09.2008 - 09.2015

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Griffin High School

Griffin Technical Institute

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Michelle McKneely Martin