Michelle McLendon
HGreg
Riverview,FL
21
years of professional experience
Seasoned Payroll Specialist with 13 years of experience in accounting and operations management. Demonstrated history of achievement and innovation, coupled with an outstanding work ethic, commitment, and loyalty. Strong track record of effective leadership, collaborative teamwork, and articulate communication. Highly adept in payroll administration functions including discrepancy research, regulatory guidelines adherence, complex processing procedures, and program management. Skilled in auditing payroll data and processing garnishments with expertise in ADP processing and Paycom software. Known for cultivating lasting relationships, resolving issues quickly, and identifying mistakes on timesheets. Highly communicative Payroll Specialist promoting more than 5 years of expertise in auditing payroll data and processing garnishments. Experienced in processing multi-state payrolls.
Work History
Payroll Specialist
5 Years 1 Month- Streamlined payroll processing by implementing an automated timekeeping system.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Enhanced the efficiency of the payroll department by cross-training team members in various functions.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Stayed current on industry trends by attending training sessions and conferences to maintain proficiency in payroll systems and regulations.
- Maintained strict confidentiality of all payroll information and records.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Managed payroll data entry and processing for 300+ employees to comply with predetermined company guidelines.
- Completed payroll accurately and timely to meet employee expectations.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Calculated wages, deductions and bonuses in accordance with company policies.
HR Assistant
1 Year 4 Months- Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
- Provided assistance to more than 200 employees at our on and offsite dealerships.
- Managed internal newsletters and announcements.
- Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
- Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Coordinated performance management processes.
- Increased efficiency in HR operations through regular evaluation of workflows, identifying areas for improvement or automation.
- Established strong relationships with external vendors related to benefits administration or other HR services.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Supported coordination of benefits open enrollment activities and process.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Coordinated and set up meeting materials, presentations and audiovisual systems.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Helped employees register for benefits programs using online portals.
- Assisted with creating employee handbooks and manuals.
- Conducted exit interviews with terminated employees.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
- Processed employee termination paperwork at direction of supervisory staff.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Updated and maintained employee attendance records.
- Responded to employee inquiries regarding benefits and other HR topics.
Accounts Payables Clerk
6 Months- Account Payables Clerk for high volume dealership
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
- Entered figures using 10-key calculator to compute data quickly.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained good working relationships with vendors and resolved disputes.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Streamlined vendor payments, ensuring timely financial operations by accurately scheduling and executing payments.
- Improved relationships with suppliers by resolving discrepancies in billing and payments promptly.
- Minimized late fees and interest charges by developing efficient system for tracking payment due dates.
Office Manager/Title Clerk
9 Months- Face to face interaction with guests, customers and service suppliers
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Created, maintained and updated filing systems for paper and electronic documents.
- Organized and filed 100+ titles in a secure filing room.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Title Clerk
1 Year 7 Months- Face to face and vocal interactions with all levels of customers from the general public to high level managers of organizations
- Build relationships and develop professional rapport with DMV and sellers.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Negotiated successfully with lienholder to resolve outstanding debt issues impacting clients'' ability to secure clear vehicle titles promptly.
- Tracked pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Received and processed paperwork for titles, new license plates, and renewals.
- Entered title and vehicle information into database.
- Processed on average 30+ titles per day
- Contacted Tennessee Motor Vehicle Department to determine status of pending titles.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
- Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
- Streamlined title processing by efficiently managing documentation and maintaining accurate records.
Office Manager
10 Years 9 Months- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow of 12 employees.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Education
Associate of Applied Science - Business Management
Bachelor of Science - Business Administration
Skills
Proficient in Microsoft
ADP
Paycom
Automate
CDK
Reynolds & Reynolds
Payroll Administration
Time sheet review
New hire processing
Office Management
General Ledger Knowledge
Accounting
Accounts Receivable
Accounts Payable
Meeting deadline
Billing
Title processing
Additional Information
- Authorized to work in the US for any employer
Timeline
Payroll Specialist
HGreg
09.2021 - CurrentRead More
Accounts Payables Clerk
Bill Currie Ford
11.2020 - 05.2021Read More
HR Assistant
Bill Currie Ford
05.2020 - 09.2021Read More
Office Manager/Title Clerk
Dakota Truck Sales
02.2019 - 11.2019Read More
Title Clerk
Copart, Inc
03.2017 - 10.2018Read More
Office Manager
Ashley Furniture Industries
04.2006 - 01.2017Read More
Hillsborough Community College
Associate of Applied Science from Business Management
Read More
Southern New Hampshire University
Bachelor of Science from Business Administration
Read More