Michelle Meister
Riddleton,TN
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plan and manage efficient routes to maximize deliveries and customer satisfaction.
Overview
35
35
years of professional experience
Work History
Delivery Driver
Spark
Wisconsin Rapids, Wisconsin
09.2022 - Current
- Managed route planning to optimize delivery efficiency and reduce delays.
- Delivered packages promptly to ensure customer satisfaction and service reliability.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Adapted to changing traffic conditions to maintain timely deliveries consistently.
- Operated vehicle cautiously to ensure safe travel in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Maintained vehicle cleanliness and functionality for safe transportation of goods.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Business Owner
Self Employed Services
Nekoosa, Wisconsin
09.2015 - 12.2018
- Managed daily operations of self-employed services for diverse clientele.
- Oversaw daily operations of the business and provided guidance when needed.
- Developed marketing strategies to enhance brand visibility and attract customers.
- Built strong relationships with clients through exceptional customer service.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Oversaw financial transactions and maintained accurate bookkeeping records.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Kept records for production, inventory, income, and expenses.
- Interviewed, trained, and supervised employees.
- Negotiated contracts with vendors for supplies and services.
- Ensured compliance with all local laws and regulations related to the business operations.
Window clerk,,management
USPS
Marshfield, Wisconsin
05.1991 - 10.2015
- Assisted customers with package services and postage options.
- Managed customer inquiries and resolved service issues effectively.
- Provided customer service to patrons of the post office, including answering questions and providing assistance with forms.
- Trained new clerks on daily operations and customer service practices.
- Maintained accurate records of postal transactions and inventory.
- Ensured compliance with postal regulations and safety standards.
- Processed incoming and outgoing mail using automated sorting machines.
- Organized incoming mail items into bins according to designated sorting criteria.
- Weighed letters and parcels on a scale to determine correct postage rates.
- Assisted customers with packing and shipping items using appropriate materials and methods.
- Operated cash register accurately to process payments from customers.
- Operated cash register for sales and payment processing.
- Collaborated with team members to streamline workflow processes.
- Updated customer address books with current contact information.
- Stocked shelves with various mailing supplies such as envelopes, boxes, labels.
- Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
Education
Lincoln High School
Wisconsin Rapids, WisconsinSkills
- route optimization
- safe driving
- vehicle maintenance
- cargo handling
- Client support
- marketing strategy
- financial management
- client relationship building
- bookkeeping accuracy
- problem solving
- effective communication
- Inventory management
- Multitasking and organization
Timeline
Delivery Driver
Spark
09.2022 - Current
Business Owner
Self Employed Services
09.2015 - 12.2018
Window clerk,,management
USPS
05.1991 - 10.2015
Lincoln High School