Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Mendoza

Summary

A dedicated professional who accepts responsibility, functions effectively in a team, and is dedicated to developing into an enthusiastic worker. The ability to take on any task and complete tasks or requests on time.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Paul Mansonhing
05.2024 - Current
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.

Medical Assistant

Dr. Robby Ayoub
03.2024 - 05.2024
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Conducted allergy testing, spirometry testing, 6-minute walk test, and other diagnostic tests as requested by the physician.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Sales Associate

WSS
03.2021 - 01.2024
  • Customer service, restocking, cashier work, cleaning, good communication, and organizing.
  • Evaluated customer needs and made appropriate product recommendations.
  • Trained new employees regarding sales strategies, customer service techniques, and company policies.
  • helped maintain a clean and orderly work environment.
  • Maintained knowledge of current sales and promotions.
  • Answered customer phone calls to address concerns and questions.

Sales Associate

Bed Bath & Beyond
01.2019 - 01.2021
  • Completed the merchandise floor set according to visual standards and directives.
  • Supported cashiers and customers to locate products, confirm prices, and replenish stock.
  • Went above and beyond customer expectations for an exceptional shopping experience.
  • Processed merchandise returns and exchanges under company guidelines.
  • Unloaded, unboxed, and transported incoming merchandise.
  • Collaborated with the store team to meet periodic sales goals.

Education

Concorde Career College
04-2024

High School Diploma -

Godinez Fundamental High School
05-2022

Skills

  • Electronic health records
  • Medication administration
  • Patient scheduling
  • Insurance verification
  • Vital signs assessment
  • Customer service
  • Electrocardiography
  • CPR
  • Visual acuity
  • Injections
  • Urinalysis
  • Strep test
  • Vital signs
  • Payment collection
  • Medical billing
  • Insurance authorizations
  • EMR / EHR

Timeline

Medical Assistant

Paul Mansonhing
05.2024 - Current

Medical Assistant

Dr. Robby Ayoub
03.2024 - 05.2024

Sales Associate

WSS
03.2021 - 01.2024

Sales Associate

Bed Bath & Beyond
01.2019 - 01.2021

Concorde Career College

High School Diploma -

Godinez Fundamental High School

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Michelle Mendoza