Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Michelle Mendoza- Cruz

Somers

Summary

Recent Biology graduate with a solid foundation in biological theories, and laboratory practices. Eager to apply academic knowledge to real-world problems and committed to ongoing professional development. Demonstrates strong analytical skills, attention to detail, and the ability to learn new techniques rapidly. Actively seeking opportunities to contribute to scientific research and development in a dynamic organization that values growth and education.

Overview

9
9
years of professional experience

Work History

Server/Cashier

Sunny House
08.2016 - Current
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Success in high stress environment

Server/Cashier

Angelina's Restaurant
12.2014 - Current
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Trained personnel and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Bachelor of Science - Biology

University of Connecticut
Storrs, CT
08.2023

Associate of Science - Liberal Arts And Sciences

Manchester Community College
Manchester, CT
05.2020

Skills

  • Familiarity with laboratory safety protocols and procedures
  • Competence in scientific writing and documentation
  • Detail-oriented with strong observational skills
  • Adaptability and willingness to learn new skills
  • Prepare media
  • Practice sterile techniques
  • Filtrate
  • MS Office
  • Processing and Documentation

Volunteer

Suffield Volunteer Ambulance- CPR Certified

Suffield, CT June 2018-June 2020

Timeline

Server/Cashier

Sunny House
08.2016 - Current

Server/Cashier

Angelina's Restaurant
12.2014 - Current

Bachelor of Science - Biology

University of Connecticut

Associate of Science - Liberal Arts And Sciences

Manchester Community College

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Michelle Mendoza- Cruz