Michelle Mihovilovic
Haines City,FL
Summary
Adept Licensed Dispensing Optician with a proven track record at Walmart Vision Center, enhancing customer satisfaction and exceeding sales targets through expert optical dispensing and motivational skills. Excelled in a fast-paced retail environment by leveraging prescription interpretation proficiency and ethical professionalism, significantly contributing to repeat business and operational excellence.
Overview
12
12
years of professional experience
Work History
Licensed Dispensing Optician
Walmart Vision Center
10.2017 - Current
- Contributed to an increase in repeat business through exceptional customer service and follow-up aftercare appointments.
- Increased sales revenue by effectively communicating lens technology benefits to customers.
- Maintained a clean and organized optical dispensary, ensuring efficiency in daily operations.
- Regularly attended continuing education seminars to stay current on industry trends and advancements in optical technology.
- Conducted regular quality checks on eyewear products before dispensing, ensuring all items met strict quality standards.
Licensed Dispensing Optician
Americas Best Contacts And Eyeclasses
11.2015 - 10.2017
- Assistant Manager
- Demonstrated versatility by cross-training in various roles within the practice, contributing to a cohesive team environment.
- Trained new hires
Licensed Dispensing Optician
Coan Eyecare
08.2012 - 11.2015
- Collaborated with optometrists to ensure seamless patient care and support as needed.
- Managed inventory levels, ordering new products as necessary to maintain optimal stock availability.
- Exceeded monthly sales targets consistently by employing effective upselling strategies and fostering rapport with clients.
Education
Skills
- Professionalism and Ethics
- Motivational Skills
- Retail Sales
- Optical orders
- Contact lens
- Conflict resolution techniques
- Time Management Competence
- Optical Dispensing Expertise
- Eyewear Adjustment Techniques
- Prescription Interpretation Proficiency
- Insurance Verification
Languages
Spanish
Timeline
Licensed Dispensing Optician
Walmart Vision Center
10.2017 - Current
Licensed Dispensing Optician
Americas Best Contacts And Eyeclasses
11.2015 - 10.2017
Licensed Dispensing Optician
Coan Eyecare
08.2012 - 11.2015
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