Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
2014-2015 Support Staff of the Year Award
Generic

Michelle Miller

Shawnee

Summary

Seeking a challenging yet rewarding

role where I can leverage my 17 years

of customer service experience to best

benefit the company with fast , accurate

support to a wide range of customers.

Experienced with managing extensive administrative duties to support office efficiency and executive needs. Utilizes strong organizational and communication skills to ensure smooth operations and team coordination. Track record of proficient document management and effective scheduling to enhance productivity.

Overview

24
24
years of professional experience

Work History

Administrative Secretary

Basehor-linwood School District Usd 458
07.2023 - Current
  • Coordinated scheduling and logistics for school events, ensuring efficient use of resources.
  • Managed correspondence and communication between staff, parents, and administration to enhance information flow.
  • Maintained accurate records and files, supporting compliance with district policies and procedures.
  • Assisted in budget tracking and expense reporting to facilitate financial accountability within the department.
  • Maintain Month end reports and quarterly sales tax.
  • Plan/Organize monthly luncheons for 50 people
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Registrar/ Administrative Secretary

Tonganoxie School District
07.2014 - 07.2023
  • Managed student enrollment processes and maintained accurate records for academic tracking.
  • Developed and implemented efficient registration procedures to enhance workflow within the office.
  • Coordinated communication between parents, students, and faculty regarding registration policies and deadlines.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Ensured accurate student records by diligently maintaining and updating information in the database.
  • Resolved student registration issues to reduce acceptance, enrolment and payment delays.

Nail Technician

Studio 800
03.2002 - 03.2008
  • Provided high-quality nail services, ensuring client satisfaction and retention.
  • Maintained cleanliness and organization of workstations to comply with health regulations.
  • Educated clients on nail care techniques and product recommendations for optimal results.
  • Developed customized nail designs, enhancing the overall client experience and creativity.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.

Education

No Degree -

KCKCC
Kansas City, KS

Nail License -

Lawrence Beauty Academy
Lawrence, KS
03-2002

High School Diploma -

Basehor-Linwood High School
Basehor, KS
05-1992

Skills

    Customer Service 17 years total

    Bookkeeping 3 years

    File Management

    Multi-Line phone

    Month end reports

    Quarterly Sales Tax

    Plan/Organize monthly luncheons

    New Vendor Set-up

    Google Calendar

    Registrar

    Microsoft Word

    Excel

Accomplishments

I have ran 13 1/2 marathons, 2, 10 K's and

5, 5 K's.


2014-2015 Support Staff of the Year Award at Tonganoxie Middle School


2023-2024 Nominee for Staff of the Year

Award at Basehor-Elementary School.

Interests

I enjoy lifting weights 4-5 days every week

consistently The days I do not lift weights, I do cardio I also enjoy watching my son play High School Football for Basehor-Linwood, as well as competitive football in the off-season I am blessed to have two sons My oldest son will be getting married in May of 2026 My High School Senior Son is blessed to commit to Nebraska Kearney to play football in the Fall of 2026

Timeline

Administrative Secretary

Basehor-linwood School District Usd 458
07.2023 - Current

Registrar/ Administrative Secretary

Tonganoxie School District
07.2014 - 07.2023

Nail Technician

Studio 800
03.2002 - 03.2008

No Degree -

KCKCC

Nail License -

Lawrence Beauty Academy

High School Diploma -

Basehor-Linwood High School

2014-2015 Support Staff of the Year Award

My first year working for the school district in Tonganoxie, I had outstanding

customer communication with Parents and Staff. I was blessed to receive the

Support Staff of the Year Award.