Michelle Miller
Newport Fire Department
Newport,NH
1
Certification
11
years of professional experience
Dedicated healthcare professional with experience as a Triage Supervisor and a background in inpatient care and aesthetic medicine. Skilled in clinical operations, patient care coordination, team leadership, and delivering high-quality patient experiences in fast-paced healthcare environments. Recognized for strong communication, critical thinking, and the ability to build collaborative relationships across multidisciplinary teams. Passionate about advancing into healthcare leadership, with a commitment to continuous professional development and plans to pursue a master's degree to strengthen leadership and organizational management expertise. Eager to contribute to an organization focused on excellence in patient care, operational efficiency, and employee development.
Work History
TRIAGE NURSE SUPERVISOR FULL TIME
8 Years 6 Months- RN Hospice Case manager in the field, working directly with patients and coordinating care with the patient's medical team 2018-2021.
- Coordinating with family and providing direct assessments in the patient's home.
- Triage experience remote work from home. Providing hospice patients care and following protocols remotely. Working with an integral team to continue compassionate care overnight during triage shift.
- Coordinated multidisciplinary care teams to develop and implement comprehensive patient care plans.
- Assessed patient needs through clinical evaluations, ensuring appropriate hospice services delivery.
- Educated families on hospice resources and support options, enhancing end-of-life care experiences.
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members, enhancing skill development and operational performance.
Aesthetics RN
1 Year 3 Months- Administered aesthetic treatments including injectables and laser therapies to enhance patient satisfaction.
- Educated clients on skincare regimens and post-treatment care for optimal results.
- Conducted thorough assessments of patients' needs to develop customized treatment plans.
- Mentored junior nursing staff in procedural techniques and best practices for patient care.
MEDICAL / SURGICAL PCU RN AND CLINICAL COORDINATOR
4 Years- Floor RN with up to 6:1 patient assignment. Some critical patients that require intubation and 1:1 assignments in the PCU.
- This is a critical access hospital with a variety of patient types. Clinical coordinator manages the floor and assists other departments on nights. Coordinator monitors all nurses and patients during shift.
- PER DIEM
CLINICAL ADJUNCT PROFESSOR
7 Months- Guided and educated nursing students through clinical assessments and medication administration, fostering critical thinking and hands-on skills development.
AMBULATORY CARE TRIAGE NURSE
3 Years 1 Month- Conducted comprehensive patient assessments and implemented evidence-based triage protocols, ensuring optimal care pathways and timely specialist referrals.
INTERMEDIATE STEP DOWN UNIT RN AND FLOAT POOL RN
5 Years- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans. Provided intermediate level care to inpatient patients. Floated to units such as Stepdown, Med/Surge, Short stay unit as well as other hospitals in the system.
EMERGENCY ROOM RN
7 Months- Streamlined emergency triage procedures and managed critical patient assessments, implementing evidence-based protocols to enhance response time in high-pressure situations.
- Coordinated with multidisciplinary teams to deliver comprehensive emergency care, ensuring seamless patient handoffs and maintaining detailed medical documentation.
CHILD PASSENGER SAFETY TECHNICIAN
2 Years 9 Months- Educate families on proper selection, installation, and use of child restraints in compliance with current safety guidelines.
- Conduct comprehensive car seat safety inspections and provide detailed guidance to parents, ensuring proper installation techniques and compliance with safety regulations.
- Partner with caregivers to demonstrate proper harness adjustment, seat positioning, and vehicle anchoring systems for optimal child safety.
Education
BACHELORS OF SCIENCE - NURSING
Skills
Patient Care
Clinical Coordination
Triage
Remote Nursing
Patient Assessment
Care Management
Emergency Care
Critical Care
Clinical Education
Hospice Care
Education
Child Passenger Safety.
Collaborative team player
Continuing education commitment
Clinical documentation accuracy
Hospice care
Hospice support
Home health and hospice
Telephone triage
Certification
- ACLS/PALS AND BLS CERTIFIED Certification Jan 2025 - Present
- REGISTERED NURSE LICENSE 071638-21 New Hampshire Compact Jun 2015 - Present
- CHILD PASSENGER SAFETY TECHNICIAN Child Passenger Safety Technician #T834952 2023 - Present
- NREMT Emergency Medical Technician #30700 Jun 2011
Timeline
Aesthetics RN
Timeless Medical Aesthetics and Wellness
04.2025 - CurrentRead More
CLINICAL ADJUNCT PROFESSOR
River Valley Community College
09.2024 - 04.2025Read More
CHILD PASSENGER SAFETY TECHNICIAN
Newport Fire Department
10.2023 - CurrentRead More
MEDICAL / SURGICAL PCU RN AND CLINICAL COORDINATOR
Valley Regional Hospital
07.2022 - CurrentRead More
AMBULATORY CARE TRIAGE NURSE
Newport Health Center
09.2019 - 10.2022Read More
TRIAGE NURSE SUPERVISOR FULL TIME
Bayada Hospice
01.2018 - CurrentRead More
INTERMEDIATE STEP DOWN UNIT RN AND FLOAT POOL RN
Dartmouth Hitchcock Medical Center
08.2016 - 08.2021Read More
EMERGENCY ROOM RN
New London Hospital
11.2015 - 06.2016Read More
Colby-Sawyer College
BACHELORS OF SCIENCE from NURSING
Read More