Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sara Denise Gaddy

Morven,NC

Summary

Compassionate Telephonic Triage Nurse with extensive experience in patient assessment and emergency care. Skilled in care coordination and implementing evidence-based protocols to enhance patient outcomes. Proven ability to collaborate effectively with multidisciplinary teams, delivering timely interventions and fostering culturally-sensitive care. Committed to driving innovation and improving access to healthcare through strong communication and critical thinking.

Overview

1
1
Language
1
1
Certification
22
22
years of professional experience

Work History

Registered Nurse, Telephonic Triage Nurse; Global

Telehealthcare
Morven, North Carolina
03.2021 - 09.2022
  • Assessed and managed patients’ medical concerns remotely, determining urgency of care and providing timely interventions. Recommended appropriate levels of care based on evidence-based guidelines and clinical protocols. Utilized various protocol systems, including Schmitt-Thompson and other company-specific programs. Engaged diverse patient populations in triage, addressing cultural backgrounds to provide personalized care.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Documented patient information accurately in electronic health records, ensuring compliance with healthcare standards.
  • Educated patients and families on health management and treatment options.
  • Collaborated with healthcare team to develop individualized care plans.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
  • Advocated for patients by supporting rights, values, and beliefs, fostering a respectful care environment.

Registered Nurse-Emergency Room; Cardiology; LTC

Varied Employers
Morven, North Carolina
08.2000 - 09.2021
  • Assessed patient needs and medical concerns to deliver timely interventions.
  • Prioritized care based on condition severity according to established protocols.
  • Adapted to changes, effectively reprioritizing tasks as a flexible triage nurse.
  • Managed diverse patient caseloads while maintaining composure in fast-paced environments.
  • Utilized clinical judgment alongside guidelines for optimal intervention delivery.
  • Coordinated with healthcare team to create tailored care plans and provide patient education.
  • Maintained accurate documentation in electronic health records for compliance and continuity.
  • Facilitated staff training and onboarding to promote adherence to established protocols.
  • Led transplant nursing efforts and directed operations as Executive Director of PRTF Mental Health Facility.

Education

Bachelor of Science - Nursing

Chamberlain College of Nursing
Addison, IL
04-2014

Certificate - Forensic Science

Cabarrus College of Health Studies
Concord, NC
05-2006

Associate of Science - Nursing

Florence-Darlington Technical College
Florence, SC
08-2000

Associate of Science - Biology

Northeastern Technical College
Cheraw, SC
06-1997

Skills

  • Electronic health records
  • Patient assessment
  • Clinical protocols
  • Care coordination
  • Telehealth services
  • Disease management
  • Treatment planning
  • Health education
  • Cultural competence
  • Quality improvement
  • Time management
  • Critical thinking
  • Effective communication
  • Team collaboration
  • Patient advocacy
  • Patient care coordination
  • Care transition management
  • Compassion and empathy
  • Staff supervision
  • Cardiac triage assessment
  • Patient outreach
  • Vaccination education
  • Respiratory assessment
  • Remote patient monitoring
  • Patient discharge planning
  • Patient-centered care
  • Diagnostic evaluation
  • Substance use assessment
  • Circulatory health assessment
  • Preventive care assessment
  • Care plan formulation
  • Clinical observation
  • Substance screening
  • Registered Nurse
  • Comprehensive evaluations
  • Health literacy education
  • Patient health advisory
  • Surgical preparation
  • Crisis intervention
  • Palliative care coordination
  • Healthcare software
  • Clinical mentoring
  • Vaccine administration
  • Healthcare management
  • Cancer care navigation
  • Emergency care proficiency
  • Nutritional management
  • Pain assessment
  • Routine health assessments
  • Patient response evaluation
  • Patient intake assessments
  • Clinical decision-making
  • Lactation support
  • Health information management
  • Coding and billing
  • Reproductive health education
  • Urgent care protocols
  • Diabetes management
  • Electronic health record management

● Diverse clinical experience ● Skilled at quickly assessing patient needs and determining appropriate clinical action using evidence based practice and clinical protocols ● Deep understanding of the unique care provided in emergency treatment both in person in the clinical setting as well as Telephonic Triage Nursing and Nurse Advice Line Ability to remain calm under pressure and maintain sound judgment ● Special interest in the ability for telephone triage to increase access to care for patients while alleviating burdens on healthcare systems ● Ability to navigate several monitors and systems while performing Telephone Triage Nurse Assessments ● Looking to apply my deep clinical assessment and communication skills towards a well-aligned role in Telephone Triage ● Active RN Compact License, NC as well as other states and willing to obtain others as needed ● Access to high-speed internet and a private, HIPAA-compliant home office ● Bilingual: German

Languages

German
Professional

Certification

  • Registered Nurse NC 260102

Timeline

Registered Nurse, Telephonic Triage Nurse; Global

Telehealthcare
03.2021 - 09.2022

Registered Nurse-Emergency Room; Cardiology; LTC

Varied Employers
08.2000 - 09.2021

Bachelor of Science - Nursing

Chamberlain College of Nursing

Certificate - Forensic Science

Cabarrus College of Health Studies

Associate of Science - Nursing

Florence-Darlington Technical College

Associate of Science - Biology

Northeastern Technical College
Sara Denise Gaddy