Michelle Miller

• Assessed client concerns and customized massage techniques to address pain, tension, and mobility goals.
• Delivered Swedish, deep tissue, and trigger point therapies using safe, client-centered treatment methods.
• Educated clients on aftercare, stretching, and self-care practices to support recovery and wellness.
• Maintained clean, sanitized treatment spaces and sterilized equipment between sessions.
• Scheduled appointments and managed intake forms, payments, and client communication.
• Documented client preferences, contraindications, and session notes to ensure consistent care.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.

• Provided clear, concise instructions to clients to prepare for massage services.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Researched new techniques to stay up to date with trends and developments in massage therapy industry.
• Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
• Ensured client safety by adhering to strict hygienic practices and proper draping techniques.

• Conducted preflight safety checks and verified cabin readiness before departure.
• Demonstrated emergency procedures and safety instructions to passengers clearly.
• Assisted passengers with seating, overhead storage, and special service needs.
• Monitored cabin conditions and responded promptly to passenger requests.
• Maintained a healthy, happy composure throughout each flight.

Learned the basic concept of documentation of client intake and health concerns.

Learned to work with the public in the massage room or in marketing events.

Learned to use variety of modalities and self body mechanics to promote career longevity.