Michelle Mitchell
Bradenton,FL
Summary
Accomplished Retail Store Manager with a proven track record at Limited Too, Dillard's, Burlington Coat Factory, Pac Sun and New York & Company, while enhancing operational efficiency and customer satisfaction. Expert in recruiting quality talent and leveraging operations management to boost sales and profitability. Skilled in strategic merchandising/planograms is where I shine and fostering team development, demonstrating exceptional leadership and organizational skills. Hardworking and passionate, with strong organizational skills. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Circle K
09.2016 - Current
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Retail Store Manager
Limited Too
05.2007 - 02.2010
- Maintained great customer service, store policies and procedures.
- Optimized store displays and appearance via strategic merchandising.
- Completed routine store inventories.
- Recruited and trained associates in product knowledge while promoting great customer service.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Created employee schedules to align coverage with forecasted demands.
Education
Associate of Applied Science -
Kaplan University
Davenport, IAHigh School Diploma -
Chicopee High School
Chicopee, MA05.1992
Skills
- Recruiting and interviewing
- Operations Management
- Product and service knowledge
- Task Delegation
- Money Handling
- Retail Operations
- Sales Strategies
- Weekly/monthly promos and planograms
Timeline
Assistant Manager
Circle K
09.2016 - Current
Retail Store Manager
Limited Too
05.2007 - 02.2010
Associate of Applied Science -
Kaplan University
High School Diploma -
Chicopee High School