Michelle Montgomery
Monroe,NC
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service with excellent communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Associate Insurance Agent
NC Farm Bureau Mutual Insurance
Monroe, NC
01.2013 - 01.2024
- Built relationships with clients of $1.5 million book of business using active listening and issue resolution to provide excellent service.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs to build strong trusting relationships
- Conducted thorough policy reviews each year with existing clients, identifying gaps in coverage and offering additional protection options.
- Cross-sold insurance products to existing clients to reach sales targets.
Education
High School Diploma -
Zanesville High School
Zanesville, OHReal Estate Law -
Zane State College
Zanesville, OHSkills
- Property and Casualty Insurance
- Client Account Management
- Professionalism and Ethics
- Quotes and sales
- Customer Service
- Client needs analysis
Certification
- Currently licensed in property and casualty insurance
Timeline
Associate Insurance Agent
NC Farm Bureau Mutual Insurance
01.2013 - 01.2024
High School Diploma -
Zanesville High School
Real Estate Law -
Zane State College
- Currently licensed in property and casualty insurance
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