Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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Alexander Thornton

Fargo

Summary

Hardworking professional with experience in sales and customer service. Excellent communicator with strong interpersonal and problem-solving skills. Proven ability to build relationships with customers, identify needs and provide comprehensive insurance coverage.

Overview

7
7
years of professional experience

Work History

ASSOCIATE INSURANCE AGENT

Country Financial
05.2022 - Current
  • Demonstrated excellent communication skills when discussing insurance policies with customers to ensure they were fully informed of their coverage options
  • Used company software to analyze customer coverage needs, write quotes, and issue policies
  • Contacted prospective and current clients via telephone to provide quote and policy information
  • Developed strong customer service skills while working as an Insurance Agent, including problem resolution and conflict management

SERVER

Beer and Fish Co.
05.2022 - Current
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Greeted and accommodated guests, building positive experience from first interaction
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods

CO-OWNER/OPERATOR

A&M Lawncare
04.2018 - 08.2021
  • Managed the daily operations related to customer service, inventory management, and marketing
  • Maintained a high standard of customer service through quality assurance checks
  • Developed and implemented strategies to increase customer satisfaction and loyalty

Education

Bachelor of Science - MARKETING/FINANCE

Itasca Community College
Grand Rapids, MN

Bachelor of Science - MARKETING/FINANCE

North Dakota State University
Fargo, ND
12.2024

Skills

  • Quotes and Sales
  • Property and Casualty Insurance Sales
  • Providing Feedback
  • Increasing Savings
  • Cross-Promote Products
  • New Client Acquisition
  • Form Completion and Submission
  • Sell Policies

Extracurricular Activities

College Baseball 2021-2022

Timeline

ASSOCIATE INSURANCE AGENT

Country Financial
05.2022 - Current

SERVER

Beer and Fish Co.
05.2022 - Current

CO-OWNER/OPERATOR

A&M Lawncare
04.2018 - 08.2021

Bachelor of Science - MARKETING/FINANCE

Itasca Community College

Bachelor of Science - MARKETING/FINANCE

North Dakota State University
Alexander Thornton