Kane Caldwell
1646 Newnan Road Carrollton,GA
Summary
I am a native of Carrollton, Georgia. Through my professional background, I bring strong leadership experience, a customer-first mindset, and a proven ability to manage daily operations in fast-paced, service-driven environments where customer experience, operational efficiency, and revenue growth are prioritized. I have over 3 years of experience working as a Licensed Insurance Agent Associate, 2 years of college experience, and 2 years of Private Pilot training. I am an easy-going, friendly person by nature and have a strong work ethic.
Overview
8
8
years of professional experience
Work History
Associate Insurance Agent
ALFA
Powder Springs, GA
09.2022 - 01.2026
- Managed and serviced 200+ client accounts, ensuring accuracy, compliance, and proactive relationship management to maintain high retention rates
- Resolved complex customer concerns with billing, coverage and claims with professionalism and efficiency while maintaining customer trust.
- Consistently met and exceeded monthly and quarterly sales and performance goals
- Mentored new team members on service standards, processes, and workflow
- Assisted agency leadership with performance tracking, report metrics, and identifying growth opportunities
- Maintain accurate records and documentation
- Generate new business through calls, referrals, networking and marketing
Cook/Server
Johnny's New York Style Pizza
Carrollton, GA
03.2021 - 02.2022
Full service cook, kitchen maintenance including cleaning, managing inventory, stocking and food prep, served tables, operated cash register
Cook
Five Guys Burger And Fries
Carrollton, GA
08.2020 - 01.2021
Prepped, cooked and assembled meals
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Server /Bartender
Athens Country Club
Athens, GA
08.2019 - 11.2019
Served dining tables, Bartended private parties, assist with organization and set up for private parties and events
Server
Boondocks
Cudjoe Key, Florida
05.2018 - 07.2018
Served dining tables, Seating host, and bussed tables
Education
Business Management
University of North Georgia
Athens, GABusiness Management
University of Alabama
ALHigh School Diploma -
Carrollton High School
Carrollton, GA05-2017
Skills
- Positive attitude, exceptional customer service, conflict resolution and handling customer concerns, customer relations involving sales and retention of customers, meeting and exceeding sales goals, account management with basic reporting and performance tracking
- Proven ability to lead in fast-paced customer-facing environments, sales background promoting services, effectively manage daily operations, accounts, payment exchanges, and manpower needs
- Strong community-oriented mindset with ability to represent a brand locally
- POS systems and transaction processing
- Staff training and development in various areas
- Customer relationship management (CRM)
- Strong written and verbal communication
- Microsoft Office, Google Workspace
Timeline
Associate Insurance Agent
ALFA
09.2022 - 01.2026
Cook/Server
Johnny's New York Style Pizza
03.2021 - 02.2022
Cook
Five Guys Burger And Fries
08.2020 - 01.2021
Server /Bartender
Athens Country Club
08.2019 - 11.2019
Server
Boondocks
05.2018 - 07.2018
Business Management
University of North Georgia
Business Management
University of Alabama
High School Diploma -
Carrollton High School