Professional Summary
Overview
Work History
Education
Skills
Timeline

Michelle Moore

Holiday Inn
Chicago,IL
2
years of professional experience

Proactive leader with expertise in housekeeping operations, focusing on team collaboration and high-quality service delivery. Committed to maintaining safety standards and improving overall cleanliness ratings through innovative cleaning techniques.

Offering meticulous and organized nature, ready to learn and develop within professional cleaning environment. Delivers understanding of cleanliness standards and proper sanitation procedures, ensuring pristine living or working space. Ready to use and develop skills in time management and attention to detail in Desired Position role.

Bringing positive, organized, and reliable approach to maintaining clean and orderly environments. Knowledge of effective cleaning techniques and usage of cleaning equipment ensures high standard of hygiene and tidiness. Dedicated to creating welcoming atmosphere and enhancing overall living experience for residents and guests.

Work History

Housekeeper

2 Months
Holiday Inn | 05.2026 - 07.2026
  • Trained new staff on cleaning protocols and hotel standards to ensure consistency in service quality.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Housekeeper

1 Year 4 Months
Holiday Inn Hotel Sandton | 03.2024 - 07.2025
  • Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
  • Assisted with laundry operations, efficiently managing linens and staff uniforms.
  • Restocked supplies and amenities in guest areas to enhance visitor experience.
  • Collaborated with team members to complete daily cleaning tasks within designated timeframes.
  • Conducted regular inspections of guest rooms for maintenance issues, reporting findings promptly.
  • Implemented effective cleaning techniques to improve turnaround times for room preparation.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.

Housekeeper

10 Months
Great Wolf Lodge | 08.2024 - 06.2025
  • Developed checklists for daily tasks to streamline housekeeping operations and increase efficiency.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Education

High School Diploma

Julian High School | 10330 S Elizabeth

Skills

Teamwork
Housekeeping
Customer service
Bathroom cleaning
Residential cleaning
Customer service-focused
Excellent oral and written communication
Folding clean laundry
Deep cleaning expertise
Waste disposal
Complex Problem-solving
Chemical handling
Exceptional communicator
Ironing and folding
Multitasking and organization

Timeline

Housekeeper

Holiday Inn
05.2026 - 07.2026Read More

Housekeeper

Great Wolf Lodge
08.2024 - 06.2025Read More

Housekeeper

Holiday Inn Hotel Sandton
03.2024 - 07.2025Read More

Julian High School

High School Diploma
Read More
Michelle Moore