Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Morales

Brownwood,TX

Summary

Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.

Overview

2
2
years of professional experience

Work History

Teller

Texas Bank
11.2023 - Current
  • Provided exceptional customer service while accurately processing routine transactions.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Resolved problems or discrepancies concerning customers' accounts.

Server Manager

Hacienda Leon
Brownwood, TX
03.2023 - 11.2023
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Worked effectively in team environments to make the workplace more productive.

Education

GED -

Brownwood High School
Brownwood, TX
05-2022

Skills

  • Banking law compliance
  • Excellent time management skills
  • Exceptional customer service
  • Financial software
  • Approachable
  • Spanish speaking
  • Goal-oriented focus
  • Reliable

Timeline

Teller

Texas Bank
11.2023 - Current

Server Manager

Hacienda Leon
03.2023 - 11.2023

GED -

Brownwood High School
Michelle Morales