Michelle Morales
Maywood,IL
Summary
Compassionate Healthcare Professional experienced in delivering quality care to individuals. Managed medication schedules and collaborated with healthcare providers to develop impactful care plans. Built trust with clients and families while ensuring comfort and safety through personalized support.
Overview
7
7
years of professional experience
Work History
Resident Assistant
Lombard Place Assisted Living & Memory Care
Lombard, Illinois
11.2025 - Current
- Aided residents with ambulation and assisted in using walkers, canes, or wheelchairs.
- Communicated resident wellbeing and care updates effectively to families.
- Maintained accurate documentation of health and behavioral observations for each resident.
- Conducted routine rounds to address care needs and enhance resident comfort.
- Welcomed new residents, facilitating smooth community adjustment.
- Provided compassionate emotional support, fostering belonging within the community.
- Fostered positive relationships among all residence hall members, promoting community engagement.
- Maintained clean, organized environments, ensuring safety and improving resident satisfaction.
Caregiver
Amare Home Care
11.2024 - 06.2025
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and enhance comfort.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Coordinated with family members to provide timely updates on patient conditions and address concerns.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Supported clients with mental and physical activities to enhance quality of life and meet individual needs.
Caregiver/ CNA
Artis Senior Living
01.2025 - 04.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted patients with self-administered medications.
- Built strong relationships with clients to deliver emotional support and companionship.
- Facilitated meaningful conversations and social activities, enhancing patient engagement during personal care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Applied safe transfer techniques and equipment to protect patients and staff from injury.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored and recorded patient vitals, ensuring timely responses to changes in health status.
- Reduced patient stress levels through effective communication and active listening skills.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Food Server/ Bartender
Sazon Cubano
10.2018 - 10.2024
- Coordinated with kitchen to streamline service, boosting guest satisfaction.
- Welcomed guests and managed seating to optimize service flow and enhance dining experience.
- Reset tables swiftly, ensuring readiness for new patrons.
- Advise on menu options, addressing dietary needs effectively.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed several tables simultaneously while maintaining high service quality standards.
Resident Caregiver
Arden Courts Memory Care
01.2023 - 03.2023
- Assisted residents with grooming, dressing, eating, and mobility to promote greater independence and dignity.
- Provided compassionate and attentive care, improving overall resident quality of life.
- Collaborated with the interdisciplinary healthcare team to develop individualized care plans that addressed each resident's unique needs.
- Led group sessions focused on cognitive exercises, improving memory retention in dementia patients.
- Coordinated transportation for off-site appointments and outings, ensuring accessibility needs were met for all participants.
- Completed detailed documentation of care provided, contributing to accurate medical records and facilitating seamless communication among staff members.
- Ensured strict compliance with infection control protocols to maintain a clean and healthy living environment for all residents.
Education
Bachelor of Arts - Criminal Justice
Roosevelt University
06.2025
Bachelor of Arts - Criminal Justice
National Louis University
Chicago, IL05.2024
High School Diploma -
Prosser Career Academy
Chicago, IL05.2018
Skills
- Home healthcare expertise
- Patient care and support
- Medication administration
- Personal hygiene assistance
- Mobility support
- Vital signs recording
- Dementia and Alzheimer's awareness
- CPR and first aid
- Safety protocol adherence
- Care plan assessment
- Patient-focused strategies
- Behavior documentation
- Emotional support techniques
- Housekeeping and sanitation
- Customer service excellence
- Teamwork and collaboration
- Reporting proficiency
- Time management skills
- Problem-solving skills
- Effective communication
- Leadership abilities
- Geriatric care knowledge
- Resident engagement
Personal Information
Languages
- English
- Spanish
Timeline
Resident Assistant
Lombard Place Assisted Living & Memory Care
11.2025 - Current
Caregiver/ CNA
Artis Senior Living
01.2025 - 04.2025
Caregiver
Amare Home Care
11.2024 - 06.2025
Resident Caregiver
Arden Courts Memory Care
01.2023 - 03.2023
Food Server/ Bartender
Sazon Cubano
10.2018 - 10.2024
Bachelor of Arts - Criminal Justice
Roosevelt University
Bachelor of Arts - Criminal Justice
National Louis University
High School Diploma -
Prosser Career Academy