Summary
Overview
Work History
Education
Accomplishments
Timeline
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Michelle Moriggia

Naples,FL

Summary

Energetic and eager sales representative with over 5 years of professional experience in the healthcare industry. Organized and dependable candidate with the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

VITAS Representative

VITAS Healthcare
08.2021 - Current
  • Having full knowledge on the Medicare Hospice Benefit, company service offerings, disease specific clinical criteria and evidence-based medicine
  • Accountable for setting goals and obtaining results
  • Analyzes territory and develops call routing to establish correct targets, reach and frequency for maximal territory growth
  • Build strong relationships with external customers
  • Develop sales messaging and strategies that align to the customers’ needs to ensure hospice appropriate patients gain access to hospice services
  • Resolve customer feedback by investigating opportunities and developing solutions
  • Apply training and leverage tools and resources when executing strategies with customers with a strong sense of urgency
  • Mentoring and assisting with onboarding new VITAS Representatives

Assistant Business Office Director

Barrington Terrace of Naples
01.2019 - 06.2021
  • Awarded Employee of the Year in 2019
  • Held additional roles of Scheduler and Infection Control Coordinator during employment
  • Manage front desk staff, including scheduling, training, communication, supervising
  • Making sure all employees are background tested, drug tested, licensed (if necessary for position), as well as keeping all employee files up to date
  • Provide back up support for any inquiry calls/walk-ins
  • Keeping all resident files up to date
  • Accounts Payable: making sure all vendor invoices are in our accounting system in a timely manner, avoid late payments. Accounting for the company debit card.
  • Managing annual employee evaluations, and annual merit increases

Education

Bachelor of Science - Public Health

Florida Gulf Coast University
Fort Myers, FL
12.2021

Accomplishments

  • 2022 Leadership Council Winner
  • P3 Graduate
  • Currently enrolled in P5 Class 2023-2024
  • As a Long-Term Care Representative, I brought my territory from producing 30%-50% to goal/month to producing 90%-140% to goal/month.
  • As a Physician/Hospital Representative, successfully integrated myself and VITAS within the hospital system attending C-Suite meetings and opening doors for IPU opportunity. Obtained new business from community physicians whom did not typically utilize hospice.

Timeline

VITAS Representative

VITAS Healthcare
08.2021 - Current

Assistant Business Office Director

Barrington Terrace of Naples
01.2019 - 06.2021

Bachelor of Science - Public Health

Florida Gulf Coast University

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Michelle Moriggia