Professional Summary
Overview
Work History
Education
Skills
Timeline

Michelle Morrow

Complete Suite Furniture
Spokane Valley,WA
15
Years of experience

Professional and knowledgeable with several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Organized and dependable managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Assistant Comptroller

5 Years 5 Months
Complete Suite Furniture | 03.2021 - Current
  • Coordinated accounts payable and receivable functions on a daily basis.
  • Managed Employee daily time clock processing with Connecteam.
  • Developed training materials for new staff, fostering team efficiency.
  • Assisted with special projects as assigned by Comptroller, demonstrating adaptability and strong problem-solving capabilities.
  • Managed filing system, entered data and completed other clerical tasks.
  • Ensured daily close procedures with store locations through tracking payment and entry in Storis Commerce Solutions.
  • Assisted payroll processing and compliance, ensuring timely employee payments.
  • Managed New Employee paperwork entry in the ADP system.
  • Handled Financing for all customer purchases.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on a a daily basis.
  • Recorded new hires, terminations, changes in job classifications and merit increases to main human resources files.
  • Increased office participation in special events by creating a newsletter with detailed calendars and other office updates.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities.

Substitute Administrative Assistant

6 Months
Mead School District | 09.2020 - 03.2021
  • Supported administrative functions by maintaining accurate student records and filing systems.
  • Assisted in the implementation of new office procedures, enhancing workflow efficiency.
  • Provided courteous welcoming atmosphere to students, staff and parents.
  • Monitored and tracked attendance, checking students in and out, calling parents for absent verifications.

Administrative Assistant

9 Years 1 Month
Carol Hathaway MD Plastic Surgery and Aesthetics | 06.2011 - 07.2020
  • Coordinated patient scheduling and managed appointment confirmations to enhance office efficiency.
  • Maintained accurate medical records and ensured compliance with HIPAA regulations.
  • Developed and implemented streamlined office procedures to improve workflow efficiency.
  • Supported staff training initiatives by creating instructional materials and conducting onboarding sessions.
  • Provided technical support to patients both pre and post-operative.
  • Facilitated effective communication between patients and medical staff, enhancing patient satisfaction outcomes.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Assisted in the preparation of patient treatment plans, demonstrating attention to detail and accuracy.

Education

High School Diploma

Shadle Park High School | Spokane, WA

No Degree - BUSINESS ADMINISTRATIVE CLASSES

Spokane Community College | Spokane, WA

Skills

Administrative support
Proficient in Microsoft Office tools
Strong communication and organizational skills
Confident and self-motivated
Work prioritization
Teamwork and collaboration
Fast learner
Attention to detail
Documentation and reporting
Event and meeting coordination
Problem-solving abilities

Timeline

Assistant Comptroller

Complete Suite Furniture
03.2021 - CurrentRead More

Substitute Administrative Assistant

Mead School District
09.2020 - 03.2021Read More

Administrative Assistant

Carol Hathaway MD Plastic Surgery and Aesthetics
06.2011 - 07.2020Read More

Shadle Park High School

High School Diploma
Read More

Spokane Community College

No Degree from BUSINESS ADMINISTRATIVE CLASSES
Read More
Michelle Morrow