Open To Work
Michelle Morway
Mattress Firm
Denver,CO
Work Preference
Job Search Status:
Open to workDesired Job Title
RouterCustomer Service RepresentativeData Entry ClerkWarehouse WorkerProduction workerWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
RemoteOn-SiteHybridLocation:
Denver, COOpen to relocation:
NoImportant To Me
Career advancementWork-life balanceHealthcare benefitsWork from home option401k matchStock Options / Equity / Profit SharingPaid sick leavePaid time offSummary
Resourceful Production Operator experienced in logistics, production, and customer service. Achieved operational efficiency through effective inventory control, safety compliance, and equipment maintenance. Committed to enhancing workplace productivity and ensuring positive client experiences.
1
Certification
10
years of professional experience
Work History
Warehouse Personnel
3 Years 3 Months- Organized and picked routes, enhancing efficiency of warehouse operations
- Maintained and cleaned warehouse areas, ensuring safety and orderliness
- Supported inventory control and tracked product movement
- Operated hand tools to assist with various tasks and heavy lifting to complete daily tasks
- Followed workplace health and safety regulations at all times
- Provided friendly and prompt service while assisting customers with pickups
- Refurbished beds and adjustable bases to meet quality standards
Manufacturing Personnel
1 Year 5 Months- Operated machines to box finished products efficiently
- Solved production problems to keep workflow steady
- Resolved production issues to maintain steady workflow
- Maintained forklift certification and safely operated forklifts to support logistics
- Inspected products for defects during quality checks during the inspection process and worked as a C3 operator
- Performed regular maintenance on equipment to ensure reliability to minimize downtime
Warehouse Associate
1 Year 3 Months- Stocked shelves and organized inventory for efficient order fulfillment
- Packed orders and prepared them for delivery
- Maintained clean warehouse areas to ensure safety compliance
- Cleaned warehouse areas to maintain a safe environment
- Planned and organized delivery routes to enhance logistics efficiency. to improve efficiency and reduce delays and completed online forms
- Contacted customers to confirm orders and address concerns
Mobile Expert
6 Months- Updated kiosk signs and displays to highlight current promotions, enhancing guest awareness
- Engaged guests in conversation to identify needs, fostering personalized service
- Applied screen protectors on devices with attention to detail on new phones with precision
- Studied 5G terminology to enhance sales pitches
- Developed new phone service lines for customers, expanding product offerings
- Updated promotional signs on kiosk to enhance visibility and displays on the kiosk to reflect current promotions
Logistics Specialist
3 Months- Unloaded truck orders and placed products in correct warehouse aisles
- Rebuilt planograms to enhance product visibility and optimize space for new items and brands
- Unloaded truck orders efficiently in designated receiving area and placed products in correct warehouse aisles
- Utilized POS system to efficiently process transactions and assist customers in locating items in warehouse
Retail Sales Associate
3 Months- Handled customer order corrections efficiently at the service counter.
- Accepted and fulfilled drive-through orders with precision during peak hours.
- Fixed customer order mistakes promptly at the service counter.
Closer
1 Year 7 Months- Served customers efficiently in fast-paced carry-out food environment, ensuring timely service
- Communicated with customers about orders, comments, and complaints
- Cleaned dining area thoroughly to ensure a welcoming environment for customers, and organized eating, service, and kitchen areas
- Addressed customer orders, comments, and complaints to enhance satisfaction and resolve issues
- Cleaned and sanitized dishes after meals to maintain hygiene standards, glassware, and silverware after meals
Education
High school diploma
Skills
Inventory management
Order fulfillment
Logistics
Forklift operation
Heavy lifting
Safety compliance
Quality control
Manufacturing
Production management
Problem-solving
Microsoft Excel
Microsoft Access
Microsoft Office
Productivity software
Computer skills
Power tools
Hand tools
Time management
Flexibility
Phone etiquette
Customer Service
Team Work
Communication skills
Networking
Order picking
Route planning
Cash Handling
Analysis skills
Maintenance
Retail
English
Order picking
Conflict resolution
Calm under pressure
Route coordination
Personal Information
- Availability: Willing to relocate to: Colorado
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
Forklift Certification
June 2023 to Present, Pallet Jack Certification
June 2023 to Present
Timeline
Warehouse Personnel
Mattress Firm
07.2023 - Current
Manufacturing Personnel
Serta Simmons Bedding
09.2021 - 02.2023
Warehouse Associate
goPuff
06.2020 - 09.2021
Mobile Expert
OSL Retail Services Inc
10.2019 - 04.2020
Logistics Specialist
Harbor Freight Tools USA, Inc.
06.2019 - 09.2019
Retail Sales Associate
Krispy Kreme
09.2018 - 12.2018
Closer
Subway
06.2016 - 01.2018
North Valley School for Young Adults
High school diploma