Yi chen
Elk Grove,CA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Warehouse Personnel
DDC Depot
10.2021 - 05.2024
- Organized and streamlined warehouse operations to improve efficiency.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
Sales Advisor
T-Mobile
01.2019 - 04.2021
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Managed key accounts, resulting in increased repeat business and higher revenue growth.
QA Inspector
America Power
04.2018 - 12.2018
- Streamlined QA documentation by maintaining organized records of all inspections, tests, and findings.
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
- Ensured compliance with industry standards by diligently following inspection protocols.
- Facilitated open communication between production staff and quality assurance teams to foster a collaborative work environment focused on achieving common goals.
Education
High School Diploma -
WUHAN Sports Academy
CHINA05-2012
Skills
- Forklift operation
- Warehouse safety
- Safety compliance
- Inventory transport
Timeline
Warehouse Personnel
DDC Depot
10.2021 - 05.2024
Sales Advisor
T-Mobile
01.2019 - 04.2021
QA Inspector
America Power
04.2018 - 12.2018
High School Diploma -
WUHAN Sports Academy
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