Michelle Munoz
LabCorp
Pueblo,CO
7
years of professional experience
Compassionate phlebotomist skilled in venipuncture, specimen handling, and patient education. Known for enhancing patient comfort and ensuring HIPAA compliance. In this field for over 5 years, enjoy working with people in a medical setting.
Work History
Phlebotomist
5 Years 2 Months- Collected blood samples following established safety protocols and procedures.
- Ensured accurate labeling and documentation of specimens for laboratory analysis.
- Maintained cleanliness and organization of workstations to support efficient operations.
- Educated patients on procedures to enhance comfort and compliance during sample collection.
- Trained new staff on best practices for phlebotomy techniques and equipment usage.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.
- Upheld rigorous standards for infection control, ensuring the safety of both patients and colleagues through consistent adherence to protective measures like glove use and hand hygiene practices.
Phlebotomist
2 Years 6 Months- Collaborated with healthcare professionals to improve patient care and service delivery.
- Implemented process improvements that reduced sample processing times and increased efficiency.
- Monitored inventory levels of supplies, ensuring availability for uninterrupted workflow.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
Certified Nursing Assistant
1 Year 11 Months- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records, enhancing communication within care teams.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Trained new staff on safety protocols and best practices for patient care.
- Advocated for patients' needs, enhancing quality of care and service delivery.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported patients with personal care tasks to preserve dignity and promote independence.
Education
GED
Associate of Arts - Medical Assisting
Skills
Venipuncture
Order of draw
Patient care
Specimen handling
Sample and specimen collection
Butterfly needle technique
HIPAA compliance
Patient confidentiality
Venipuncture expertise
Specimen labeling procedures
HIPAA
Blood collection techniques
Blood culture collection
Data entry
Pediatric phlebotomy
Geriatric phlebotomy
Hemoglobin testing
Health and safety
Medical terminology
Specimen collection and storage
Laboratory procedures understanding
Customer service
Languages
English
Full Professional
Timeline
Phlebotomist
St. Mary Corwin Hospital
03.2022 - 09.2024Read More
Phlebotomist
LabCorp
06.2021 - CurrentRead More
Certified Nursing Assistant
Parkview Hospital
07.2019 - 06.2021Read More
Boises
GED
Read More
IntelliTec College
Associate of Arts from Medical Assisting
Read More