Michelle Myer
Raleigh,NC
Summary
Regional Sales Representative specializing in Genomics. Professional experience includes selling Next Generation Sequencing and Proteomics services, Next Generation Sequencing project management, biopharmaceutical analytical testing, clinical toxicology testing, biopharmaceutical research and development support, process improvement, quality assurance, and pharmaceutical/health service. Valuable attributes include drive, strong work ethic, team player attitude, excellent organizational skills, attention to detail, communication skills, customer service and management skills, and multi-tasking skills.
Overview
13
13
years of professional experience
Work History
Regional Sales Representative
Innomics, Inc.
09.2023 - Current
- Creates business development plans for territory expansion in the Midwest.
- Engages in potential lead outreach and scraping to increase B2B (Business-to-Business) client-base for various NGS, proteomics, and customized services.
- Participates in email and HubSpot campaigns for client outreach and marketing efforts.
- Acts as a resource for new clients and provides technical information about NGS, proteomics, and bioinformatics services as well as pricing and sample requirements.
- Utilizes technical knowledge to engage clients and build confidence in the selection of services offered.
- Implemented marketing strategies and techniques, increasing revenue, and customer satisfaction.
Project Manager
Novogene USA
11.2021 - 09.2023
- Managed and coordinated Next Generation Sequencing research projects of various scopes (i.e. clinical, gene therapy, gene editing, etc.) covering the NY/CT and Midwest regions.
- Oversaw all project phases from initiation to settlement (Examples include: Sample Arrival, Sample/Library QC, Library Construction, Sequencing, Data Release, Invoice/Settlement, and more.), while being each client’s main form of communication.
- Utilized technical genomic knowledge to interpret results, trouble shoot, and answer client questions.
- Engaged in regular and consistent record-keeping and project tracking protocols via PM software and LIMS to track project metrics and status, as well as laboratory task assignment.
- Established effective communication among team members, Sales, Technical Support, Laboratory, and Bioinformatics for enhanced collaboration and successful project completion.
Associate Scientist
Catalent
08.2021 - 11.2021
- Performed HPLC, UV/Vis, viscosity, dissolution, and various physical testing on active pharmaceutical ingredients, as it applied to analytical stability.
- Led small team projects while adhering to ICH guidelines.
- Carried out general laboratory procedures in a GMP environment.
- Maintained absolute integrity with report findings.
Medical Laboratory Technician
ALFA Labs, Inc.
12.2020 - 08.2021
- Complied with medical laboratory guidelines while screening human specimens for drug substances via ELISA immunoassay techniques (Pictus 500).
- Complied with medical laboratory guidelines while performing confirmatory testing on human specimens via an LC/MS (Agilent Triple Quadrupole).
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Conducted pertinent laboratory management tasks such as managing the inventory, managing laboratory operations, maintaining client relationships, accessioning specimen data, instrument calibration, ensuring the accuracy of patient medical record information, and Quality Control procedures.
- Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
Scientist II, Contract
Johnson & Johnson
10.2019 - 02.2020
- Complied with cGMP guidelines while engaged in cross-functional collaboration (Manufacturing, Science, Technology, Engineering, Quality Assurance).
- Provided technical and scientific support pertaining to manufacturing process improvement, pilot studies, out-of-specifications, and route cause analysis.
- Authored technical documents and completed SAP transactions.
- Implemented quality control measures to ensure the accuracy and reliability of experimental results.
Scientist I
Eurofins Lancaster Laboratories Inc.
07.2018 - 10.2019
- Complied with cGMP guidelines and USP/EP/JP methods while conducting wet chemistry techniques and small instrument techniques to analyze the quality of pharmaceutical raw materials.
- Performed feasibility studies on novel raw materials that entered the facility.
- Simultaneously managed several complex projects, meeting all pertinent milestones.
- Authored technical documents including SOPs, SMIS, and protocols when needed.
Pharmacy Technician
CVS Pharmacy
03.2013 - 08.2018
- Dispensed medications according to quality and state mandated regulations.
- Complied with federal and state regulations while dispensing prescription drugs, entering prescriptions into a computer, and processing prescription insurance claims.
- Assisted patients with pick-up and drop-off while providing great customer service.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Certified Nurse Aid
United Zion Retirement Community
03.2012 - 11.2012
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, grooming, and feeding.
- Promoted patient safety by closely monitoring vitals and reporting any changes or concerns to supervising nurses.
- Contributed to an efficient healthcare team by collaborating with nurses, physicians, and other staff members for optimal patient outcomes.
- Authored medical charting documents applicable to each resident on a daily basis.
Certified Nurse Aid
Conestoga View Nursing & Rehabilitation
07.2011 - 03.2012
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, grooming, and feeding.
- Promoted patient safety by closely monitoring vitals and reporting any changes or concerns to supervising nurses.
- Contributed to an efficient healthcare team by collaborating with nurses, physicians, and other staff members for optimal patient outcomes.
- Authored medical charting documents applicable to each resident on a daily basis.
Education
Master of Science - Forensic Science
Stevenson University
Owings Mills, MD05.2018
Bachelor of Science - Biology
Millersville University
Millersville, PA05.2015
No Degree - Allied Health
Lancaster County Career & Technology Center
Brownstown, PA05.2009
Skills
- Analytical Chemistry
- Genomics
- Quality Control
- Oral Presentation
- Microsoft Office
- LIMS
- Documentation
- Scientific Data Analysis
- Organization
- Attention to Detail
- Professionalism
- Project Management
- Sales
- Customer Service
Accomplishments
· National Technical Honor Society, May 2009 – Present
Certifications Memberships
- Bloodborne Pathogens, OSHA, May 2009 – Present
- National Technical Honor Society, May 2009 – Present
Special Course Projects
- Graduate Thesis – Fentanyl: A Statistical Analysis of the Opioid Crisis in Baltimore City
- Course/Workshop – Virology: Viruses & How to Beat Them, Tel Aviv University
- Course/Workshop – Metabolomics, Osaka University
- Course/Workshop – Python 3.0, The Python Institute
- Course/Workshop – Project Management Courses including, but not limited to: Six Sigma, Project Management in Microsoft 365, Project Management Fundamentals, Jira, Microsoft Project, LinkedIn Learning
Timeline
Regional Sales Representative
Innomics, Inc.
09.2023 - Current
Project Manager
Novogene USA
11.2021 - 09.2023
Associate Scientist
Catalent
08.2021 - 11.2021
Medical Laboratory Technician
ALFA Labs, Inc.
12.2020 - 08.2021
Scientist II, Contract
Johnson & Johnson
10.2019 - 02.2020
Scientist I
Eurofins Lancaster Laboratories Inc.
07.2018 - 10.2019
Pharmacy Technician
CVS Pharmacy
03.2013 - 08.2018
Certified Nurse Aid
United Zion Retirement Community
03.2012 - 11.2012
Certified Nurse Aid
Conestoga View Nursing & Rehabilitation
07.2011 - 03.2012
Master of Science - Forensic Science
Stevenson University
Bachelor of Science - Biology
Millersville University
No Degree - Allied Health
Lancaster County Career & Technology Center
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