Michelle Naumann
Pratt,KS
Summary
I am an outgoing person who thrives on a challenge and is detail-oriented. Being a people person and knowing how to connect with people helps with achieving the goals I set for myself.
Overview
6
6
years of professional experience
Work History
Transportation Coordinator
ARROWHEAD West Inv=c.
Pratt, Kansas
08.2022 - Current
- Scheduled medical appointments for clients to ensure timely care.
- Transported clients to appointments, enhancing attendance rates.
- Processed billing for trips through two companies to maintain accurate records.
- Talking to clients about why their appointments are important to attend.
- Communicating with doctors' offices to ensure the relationship with AWI and their office is a good one.
- Negotiating appointment times and dates to make sure that clients get their appointments scheduled.
Wrestling Coach
Liberty Middle School
Pratt, Kansas
01.2025 - 04.2025
- Mentored team members in sportmanship and personal growth through wrestling challenges.
- Analyzed individual performance to tailor coaching methods for each wrestler's needs.
- Organized and led competitions, fostering teamwork and sportsmanship among participants.
- I talked with athletes about the mental aspect of wrestling to achieve greatness.
- Coached wrestling teams in various competitions, tournaments and dual meets.
- Trained wrestlers on proper nutrition habits to enhance performance.
Paraprofessional
Kiowa County School
Greensburg, Kansas
08.2019 - 08.2022
- Supported teachers in implementing lesson plans and classroom activities.
- Assisted students with academic tasks and provided one-on-one support.
- Provided guidance to students in the classroom setting.
- Supported students throughout academic instruction and assignments.
- Supervised small groups of students during instruction time.
- Assisted children at stations during small-group learning periods.
Team Leader
SUBWAY®Restaurants
Greensburg, Kansas
06.2019 - 08.2021
- Supervised cash handling procedures and ensured accurate transactions.
- Resolved customer complaints and provided solutions to enhance experiences.
- Implemented promotional campaigns to increase customer engagement and sales.
- Made sure that product usage aligned with the quotas that needed to be met to ensure the store was in the green.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Education
Some College (No Degree) -
Pratt Community College
PrattSome College (No Degree) -
Butler Community College
El Dorado, KSSkills
- Appointment scheduling
- Billing processing
- Negotiating
- Time management
- Conflict resolution
- Problem-solving aptitude
- Goal setting
- Communication skills
Timeline
Wrestling Coach
Liberty Middle School
01.2025 - 04.2025
Transportation Coordinator
ARROWHEAD West Inv=c.
08.2022 - Current
Paraprofessional
Kiowa County School
08.2019 - 08.2022
Team Leader
SUBWAY®Restaurants
06.2019 - 08.2021
Some College (No Degree) -
Pratt Community College
Some College (No Degree) -
Butler Community College
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