Michelle Nestle
Hitchcock,Tx
Summary
I am looking for a place of employment with room to grow and have a future with. I am a hard worker and dedicated. I am always on time and do not call in sick. Once with a company I am loyal and like to stay and see where the future can take me.
Overview
13
13
years of professional experience
Work History
Provisional Funeral Director
Crowder Funeral Home
Dickinson, TX
08.2021 - Current
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
- Performed embalming procedures and updated case study reports.
- Monitored 3 high-volume phone lines and displayed proper phone etiquette.
Provisional Funeral Director and Embalmer
Palms Funeral Home
Angleton, TX
05.2021 - 08.2021
- I worked closely with two directors to witness their way of directing, interacting with families, and how to do all necessary paperwork and arrangements
- I was responsible for creating music playlists, memorial folder, register books and memorial movies
- I was also on call weekly to do retrievals
- I also worked with an embalmer who has been doing the job for almost thirty years
- I worked hands on in the prep room with him and was thankful for his guidance and experience.
Funeral Director’s Assistant
Froberg Funeral Home, Oak Park
Alvin, TX
02.2021 - 05.2021
- I worked with a director who was passionate about the job
- I was able to learn how to write up contracts, make videos, write obituaries, apply for permits, file for death certificates, work with contractors and vendors, cosmetize, and how to interact with family and friends.
Assistant Store Manager
Oreilly Auto Parts
La Marque, TX
08.2009 - 02.2021
- Daily tasks included payroll, customer service, employee training and job duties, bank deposits and scheduling
- I assisted customers with parts look up and some minor installations
- I assisted shops with ordering the correct parts and getting them delivered in a timely manner.
Education
Associates of Applied Science -
Commonwealth Institute of Funeral Service
Skills
- Cosmetizing Expertise
- Crematory Maintenance
- Customer Response
- Professional Correspondence
- Reading Comprehension
- Active Listening
- Staff Scheduling
- Legal Documentation
- Obituary Writing
- Proper Phone Etiquette
- Appointment Scheduling
Timeline
Provisional Funeral Director
Crowder Funeral Home
08.2021 - Current
Provisional Funeral Director and Embalmer
Palms Funeral Home
05.2021 - 08.2021
Funeral Director’s Assistant
Froberg Funeral Home, Oak Park
02.2021 - 05.2021
Assistant Store Manager
Oreilly Auto Parts
08.2009 - 02.2021
Associates of Applied Science -
Commonwealth Institute of Funeral Service
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